Job Purpose
To perform cashiering and food service duties efficiently, ensuring accurate billing and payment processing while providing prompt, courteous, and professional service to customers. The position is responsible for handling customer orders, processing payments, serving food and beverages, maintaining cleanliness, and ensuring a positive customer experience in accordance with company standards and operational procedures.
Key Duties and Responsibilities
• Operate the POS system, process customer orders, generate bills, and issue receipts.
• Receive cash and card payments accurately and provide correct change.
• Maintain the assigned cash float and ensure proper handling of all transactions.
• Perform daily cash reconciliation and report any discrepancies to the supervisor.
• Maintain the cashier counter and equipment in a clean and organized condition.
• Welcome customers, assist with seating, and provide menu information.
• Take customer orders accurately and communicate them to the kitchen.
• Serve food and beverages promptly and professionally.
• Attend to customer requests and handle complaints courteously.
• Clear tables and maintain cleanliness of dining and service areas.
• Replenish cutlery, crockery, napkins, condiments, and other service items.
• Coordinate with kitchen and service teams to ensure smooth operations.
• Maintain personal hygiene, grooming, and professional appearance.
• Follow food safety, hygiene, HACCP, and company procedures.
• Ensure proper handling of food, beverages, and service equipment.
• Report stock shortages, equipment defects, and operational issues to the supervisor.
• Assist with opening and closing duties and perform other related tasks as assigned.
• Minimum high school certificate or equivalent.
• 3 years of experience in cashiering, waitressing, restaurant, cafeteria, or catering operations.
• Experience in POS operation, billing, and cash handling is preferred.
• Good communication and basic numerical skills.
Is this role a fit for you?
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