Business Development Manager

We are looking for a proactive, result-oriented and well-connected Business Development Manager to drive business growth for our Travel & Tours and Destination Management Company (DMC) operations. The candidate will be responsible for developing new business opportunities, establishing strategic partnerships with travel agencies, tour operators, corporate clients and other travel-related companies, and expanding our B2B and B2C customer base. The role involves promoting our travel packages, destination management services, customized tour solutions, hotel bookings, transfers, sightseeing, and other travel-related products to generate consistent business and revenue. Key Responsibilities 1. Business Development & Sales • Identify and develop new business opportunities in the travel and tourism industry. • Generate leads and acquire new clients, including individual travelers, corporate clients, travel agencies and tour operators. • Promote the company's travel packages, holiday tours, customized itineraries and DMC services. • Develop and implement sales strategies to achieve monthly, quarterly and annual revenue targets. • Convert potential leads into long-term business relationships. 2. B2B Partnerships & Tie-Ups • Establish and maintain strong business relationships with travel agencies, tour operators, travel consultants, wholesalers and other travel companies. • Develop strategic tie-ups with domestic and international travel companies to generate inbound and outbound tourism business. • Negotiate commercial agreements, commission structures, net rates and partnership terms. • Build a strong network of B2B partners to increase bookings and business referrals. • Regularly follow up with existing partners to generate repeat business and maintain long-term relationships. • Explore new markets and identify potential business partners for DMC services. 3. DMC Business Development • Promote the company's Destination Management Company (DMC) services to international and domestic travel partners. • Develop partnerships with overseas travel agents and tour operators looking for reliable ground-handling services. • Generate business for destination services, including: • Hotel and accommodation bookings. • Airport transfers and transportation. • Sightseeing and guided tours. • Customized holiday packages. • Group tours and FIT arrangements. • MICE, corporate travel and incentive tours. • Local experiences and destination-specific activities. • Coordinate with internal operations teams to ensure smooth execution of confirmed bookings. 4. Client Relationship Management • Build and maintain strong relationships with existing and prospective clients. • Conduct regular client meetings, business visits, presentations and follow-ups. • Understand client requirements and provide suitable travel solutions. • Ensure client satisfaction and encourage repeat business and referrals. • Handle initial commercial discussions and coordinate with relevant teams for quotations and proposals. 5. Market Research & Networking • Research market trends, competitor offerings and emerging travel destinations. • Identify new opportunities in domestic, international, inbound and outbound tourism. • Attend travel exhibitions, tourism fairs, networking events and industry meetings. • Represent the company professionally during business meetings and industry events. 6. Reporting & Performance Management • Maintain a database of prospective clients, travel agents and business partners. • Track leads, follow-ups, conversions and sales performance. • Prepare regular business development reports and sales forecasts. • Monitor achievement against assigned sales and revenue targets. • Provide management with updates on market opportunities and partnership developments. Required Skills & Qualifications • Bachelor's degree in Business Administration, Travel & Tourism, Hospitality Management or a related field. • Minimum 2–5 years of experience in business development or sales within the travel and tourism industry. • Experience in B2B sales, travel agency partnerships, tour operations or DMC operations will be an advantage. • Strong network and understanding of the travel trade industry. • Excellent communication, negotiation and presentation skills. • Ability to identify business opportunities and close commercial deals. • Good knowledge of travel products, destinations, tour packages and DMC services. • Proficiency in MS Office, CRM tools and sales reporting. • Self-motivated, target-driven and capable of working independently. Key Performance Indicators (KPIs) The candidate will be evaluated based on: • Number of new B2B partnerships and travel company tie-ups established. • Number of new corporate and individual clients acquired. • Revenue generated from B2B and B2C business. • Revenue generated through DMC partnerships and ground-handling services. • Number of active partners generating regular bookings. • Conversion rate of leads into confirmed business. • Repeat business and client retention. • Achievement of monthly and quarterly sales targets.