Job description
Key Responsibilities
1. Business Development and Lead Generation
• Identify, prospect, and qualify new business opportunities across enterprise IT software, AI solutions, cloud platforms, and professional services.
• Generate leads through outbound calls, emails, LinkedIn outreach, industry events, partner referrals, and networking activities.
• Conduct consistent outbound calling and follow-up activities to schedule discovery meetings and nurture prospective customers.
• Identify target accounts, decision-makers, and potential business opportunities within the assigned territory.
• Build a strong pipeline of prospective customers to support new customer acquisition and revenue growth.
2. Sales Pipeline and Account Management • Own and manage the sales pipeline from initial prospecting through qualification, opportunity development, negotiation, and closure.
• Maintain accurate customer information, opportunity records, and sales forecasts within the CRM system.
• Develop relationships with prospective customers and identify opportunities to expand existing accounts.
• Ensure consistent follow-ups with leads and prospects to improve conversion rates and sales velocity.
• Contribute to new business development, account growth, renewals, and cross-selling or upselling initiatives.
3. Customer Engagement and Solution Positioning • Conduct initial discovery meetings to understand customer requirements, business challenges, and technology needs.
• Coordinate with pre-sales and technical teams to arrange product demonstrations and develop relevant solution proposals.
• Position IT software, cloud, AI, and infrastructure solutions based on customer requirements and business objectives.
• Communicate the value proposition, benefits, and business case of proposed solutions to prospective customers.
• Build strong relationships with customer stakeholders and maintain engagement throughout the sales cycle.
4. Proposal Development and Deal Closure • Coordinate the preparation and submission of proposals, RFPs, RFQs, quotations, and commercial documentation.
• Work with internal teams to develop appropriate pricing and commercial proposals.
• Participate in client negotiations and manage commercial discussions to progress opportunities towards closure.
• Follow up on proposals and address customer concerns to improve conversion rates.
• Work towards achieving monthly and quarterly sales targets, including revenue, gross profit, and recurring revenue objectives where applicable.
5. Vendor and Channel Partner Collaboration • Collaborate with technology vendors, distributors, and channel partners to generate demand and develop joint sales opportunities.
• Support deal registration, partner-led campaigns, and co-marketing initiatives.
• Coordinate with vendor teams to access product expertise, sales enablement resources, and relevant certifications.
• Build productive relationships with channel partners to expand market reach and strengthen business opportunities.
6. Market Research and Competitive Intelligence • Monitor competitor offerings, pricing, market developments, and emerging technology trends across the UAE and GCC.
• Identify new customer segments, industry opportunities, and potential accounts.
• Gather customer and market feedback to refine sales strategies and solution positioning.
• Stay informed about enterprise IT solutions, cloud technologies, automation, and AI-related offerings.
7. Sales Reporting and Performance Tracking • Provide regular updates on sales activities, qualified opportunities, pipeline progress, and revenue forecasts.
• Track key performance indicators, including meetings booked, demonstrations conducted, proposals submitted, and deals closed.
• Maintain reliable CRM records and ensure accurate sales forecasting.
• Consistently work towards monthly and quarterly business development targets.
Must-Have Skills • IT Sales
• IT Software Sales
• Business Development
• B2B Sales and Inside Sales
• Lead Generation and Prospecting
• New Customer Acquisition
• Sales Pipeline Management
• Client Relationship Management
• Negotiation and Deal Closure
• Excellent Verbal and Written Communication
Good-to-Have Skills • Linux
• Amazon Web Services (AWS)
• Cloud Computing
• Containers and Kubernetes
• Automation Tools such as Ansible
• Virtualisation Technologies
• Backup and Disaster Recovery
• DevSecOps
• Enterprise Software and IT Infrastructure Solutions
• CRM Tools such as Salesforce, HubSpot, or Zoho
Key Performance Indicators • Number of qualified sales opportunities generated per month.
• New customer acquisition and revenue or gross profit target achievement.
• Sales pipeline growth and opportunity conversion rates.
• Number of customer meetings, product demonstrations, and proposals completed.
• Renewal performance and cross-selling or upselling contributions.
• CRM accuracy and sales forecast reliability.
What the Organisation Offers • Competitive base salary with uncapped performance-based incentives.
• Transparent commission structure with additional rewards for exceeding targets.
• Vendor certification and professional development opportunities.
• Career growth in a performance-driven environment.
• Health insurance and standard UAE employment benefits.
• 1 5 years of experience in B2B sales, inside sales, business development, or account management within IT software, technology solutions, or IT services.
• Fresh graduates with strong communication skills, sales aptitude, and a willingness to learn may also be considered.
• Excellent spoken and written English, with strong presentation, persuasion, and negotiation abilities.
• Familiarity with enterprise IT solutions, cloud platforms, software products, or technology services.
• Comfortable with high outbound activity, prospecting, customer meetings, and target-driven sales environments.
• Working knowledge of CRM systems such as Salesforce, HubSpot, Zoho, or similar platforms.
• Bachelor's degree in Business, Information Technology, Engineering, or a related discipline is preferred.
• Willingness to travel for customer meetings and business development activities across the UAE and GCC.
• A valid UAE driving licence is an advantage.
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