Our Mission: almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA
Job Overview:
We are looking for a seasoned professional based in Saudi Arabia , with a strong background in the E-Learning/ Training industry, and an in-depth understanding of the Saudi local market. You will be responsible for building and maintaining long-term relationships for clients in KSA. In addition to acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.
As the Business Development Executive in KSA you will:
• Build long-term relationships with existing clients in KSA to retain and grow them.
• Acquire new clients in Saudi market, work with them end-to-end; from prospecting to closing and meeting individual and team targets.
• Increase revenue and retention rate for accounts in KSA through driving intentional upsell and cross-sell motions to meet the clients business objectives.
• Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth.
• Identify growth opportunities within the account segment.
• Resolve all client complaints, requests, and inquiries within the predetermined SLAs.
• Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers needs to design a robust go-to-market strategy to nurture and grow our Accounts.
• Perform other job-related tasks as needed.
• Proven experience of 3 years in business development or sales, preferably in the E-Learning/ Training industry.
• Experience in the Saudi market
• Saudi nationality is preferred
• Bachelor's degree in business or a relevant major
• Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences
• Able to prioritize and perform effectively in a highly dynamic work environment.
• Experience with CRM is preferred, HubSpot is preferred
• Excellent command of the English Language (both written and spoken)
• Experience in customer support is a plus
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