Business Development Coordinator (B2C)

*** Prerequisite *** Eligible candidates must be current residents of Qatar and hold a valid Qatar ID. International applications will not be considered for this role. --------------------------------------------------------------------------------------------------------------------------------------------------- The Business Development Coordinator (B2C) plays a key role in supporting recruitment and enrollment activities for HEC Paris degree programs. This position is responsible for lead management, ensuring high-quality data reporting, and delivering actionable insights through analysis and reporting. The role contributes directly to enhancing sales performance and improving the overall candidate journey. • Support outreach activities (calls and emails), focusing on lead qualification, nurturing, and reactivation based on data insights and recruitment priorities • Act as the central coordination point for lead data, ensuring alignment across Marketing, Recruitment, and Program teams • Manage incoming leads across all channels, ensuring timely responses, accurate data capture, tagging, segmentation, and high engagement standards • Monitoring daily lead flows, ensuring prompt assignment and consistent follow-up by Recruitment Managers • Consolidate, clean, and structure data from multiple sources to enable accurate reporting and analysis • Maintain and enhance dashboards and reporting tools to provide real-time visibility on pipeline health, lead status, and conversion performance • Conduct in-depth analyses of lead behavior, conversion trends, and campaign effectiveness, generating actionable recommendations • Monitor marketing campaign performance and highlight optimization opportunities • Ensure data governance and compliance, maintaining accuracy, confidentiality, and proper documentation • Coordinate with the front office to manage incoming calls and walk-in prospects, ensuring a seamless candidate experience • Liaise with the Finance department to track and monitor scholarship and grant budgets • Maintain up-to-date knowledge of all degree programs to effectively support candidate engagement • Ensure timely and professional responses to all incoming inquiries across platformsCompany Description Qualifications Education and experience • Bachelor s degree in Business or a related field. • 5+ years of experience in sales or business development. • Advanced proficiency in Microsoft Office (Word, PowerPoint and Excel). • Experience with CRM systems, ideally Salesforce. • Proficiency in database management and strong analytical skills. • Excellent verbal and written communication skills in English; Arabic is a strong plus; French is an advantage. Ways of working • Detail-oriented, with a commitment to delivering high-quality results. • Strong organizational and time management skills, with the ability to manage multiple priorities while responding to stakeholder needs. • Collaborative and able to work effectively across teams and departments. • Proactive in anticipating challenges, identifying potential issues and developing effective solutions. • Discreet and professional when handling confidential information. • Flexible and willing to adapt working hours to business needs. Education and experience • Bachelor s degree in Business or a related field. • 5+ years of experience in sales or business development. • Advanced proficiency in Microsoft Office (Word, PowerPoint and Excel). • Experience with CRM systems, ideally Salesforce. • Proficiency in database management and strong analytical skills. • Excellent verbal and written communication skills in English; Arabic is a strong plus; French is an advantage. Ways of working • Detail-oriented, with a commitment to delivering high-quality results. • Strong organizational and time management skills, with the ability to manage multiple priorities while responding to stakeholder needs. • Collaborative and able to work effectively across teams and departments. • Proactive in anticipating challenges, identifying potential issues and developing effective solutions. • Discreet and professional when handling confidential information. • Flexible and willing to adapt working hours to business needs.