Bid Manager, Commercial Services Team

Key Responsibilities: • Manage the full bid lifecycle, from Expression of Interest and Pre-Qualification through to the bid stage, including leading bid kick-offs, developing win themes, and producing high-quality content in collaboration with subject matter experts. • Initiate and coordinate bid review meetings and develop comprehensive Bid Plans, including compliance matrices and timelines. • Coordinate contributions from Legal, Finance, Regional Management, and other key stakeholders to ensure a coherent and fully compliant response. • Structure and format proposal content in line with client requirements, ensuring clarity, consistency, and alignment with bid strategy. • Create and coordinate visual elements such as graphics, flow charts, diagrams, and presentation slides to support written content. • Organize and lead document reviews throughout the bid process, incorporating feedback from internal reviewers at each stage. • Ensure timely submission of bids, whether through online platforms, email, or hard copy, following the client s specific instructions. • Maintain accurate bid data in Salesforce and ensure all documentation is stored in the designated secure file management system in accordance with internal protocols. • Respond to post-submission requests such as clarifications or final offers, coordinating internal responses and ensuring accuracy. • Provide support for post-win activities including contract review and operational handover, as required. • Conduct Lessons Learned exercises post-submission, capturing feedback, competitor insight, and recommendations for future improvements. • Contribute to the continuous improvement of GardaWorld s proposals through feedback integration and process development. • Support the preparation of client-facing presentations and related materials. • Carry out any other duties as assigned by the Senior Manager, CST. Competencies • Bid Leadership: Demonstrates the ability to manage all bid phases, including opportunity qualification, bid planning, and delivery, with clear accountability. • Writing and Communication: Skilled in producing, reviewing, and editing high-quality written content tailored to client specifications and tone. Exceptional command of English grammar and syntax; able to transform technical and operational input into persuasive, client-focused narratives. • Collaboration: Works effectively with internal stakeholders including Legal, Finance, Regional Ops, and SMEs, ensuring timely contributions and aligned messaging. • Quality and Precision: Maintains clarity, accuracy, and consistency across proposal content, compliance matrices, and formatting. Recognizes that communication quality is a key differentiator. • Strategic Thinking: Understands win themes, differentiators, and how to position the company s value proposition effectively. • Organization and Project Management: Manages timelines, dependencies, and reviews efficiently using structured planning tools while ensuring the final product is polished and persuasive • Dependability: Delivers work consistently and on time, fulfils commitments reliably, and remains accountable under pressure. • Risk and Compliance Awareness: Understands basic risk factors in bid development and escalates appropriately. Ensures proposals align with internal governance and client requirements. • Digital Proficiency: Proficient in standard business software for document creation, collaboration, and project tracking. • Resilience and Initiative: Maintains focus and a positive attitude under pressure. Takes ownership of tasks, anticipates needs, and actively seeks solutions. Qualifications & Experience • Bachelor s degree in English, Communications, Journalism, Marketing, or Business Administration; exceptional writing and editing ability is essential. • Minimum of three years experience managing complex and high-value bids, preferably in the security or government services industry. • Demonstrated experience in drafting technical narratives and developing bid strategies. • Strong track record in coordinating multi-stakeholder inputs and producing winning proposal content under tight deadlines. • Previous work with geographically dispersed teams and senior stakeholders is advantageous. • APMP Foundation (or higher) certification is highly desirable. • Familiarity with public and private sector procurement processes and documentation standards. • Advanced proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook) and experience with collaborative proposal tools. • Experience with proposal management software such as XaitPorter would be an asset. Only applicants who are based in Dubai, UAE will be accepted.