Barista

KEY DUTIES & RESPONSIBILITIES: • • • To prepare and serve beverage orders according to recipes and service standards. • To be fully knowledgeable about all bar products and cocktail recipes. • To be able to up sell each time with each customer. • To provide high personalized standard of quality and efficient / friendly service. • To prepare mise en place and perform side duties. • To collect all general requisitions and food and beverage requisitions. • To strictly adhere to opening and closing procedures established for the outlet and check beverage stock. • To have a thorough understanding and knowledge of all beverage items and prepare garnishes for each cocktail accordingly • To ensure that the bar counter and surrounding area is kept clean and organized at all times. • To monitor operating supplies and reduce spoilage and wastage. • To handle guest enquiries in a courteous and efficient manner. • To establish a rapport with guests maintaining good customer relationship. • To perform cashiering functions and to ensure that the outlet cashiering procedures are strictly adhered to. • To ensure proper presentation display of premium liquors on every shelves with proper defined quantities are followed • To have ready garnishes for all cocktails upon opening of the bar • To coach and train new recruits through on the job training. • To perform any assigned duties in the Banqueting Department or others. • To assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency. • To assist in carrying out monthly, quarterly, bi yearly, yearly inventory of operating equipments. • To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards. • To provide friendly, courteous and professional service at all times. • To maintain good working relationships with colleagues and all other departments. • To read and understand the hotel s Employee Handbook and to adhere to the hotel s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety. • To comply with local legislation as required. • To respond to any changes in the department as dictated by the needs of the hotel. • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. • To attend training and meetings as and when required. Diploma or degree in vocational hospitality, 1-2 years experience in 4-5 star hotel.