Associate Manager - AI Transformation

Key Accountabilities: AI Transformation Strategy & Implementation • Lead the implementation of Dubai Chambers' AI transformation roadmap. • Identify and prioritize AI use cases across business functions. • Support the deployment of AI, Generative AI, and intelligent automation solutions. • Ensure alignment between AI initiatives and organizational objectives. AI Project & Program Management • Manage end-to-end AI and automation projects from concept through implementation. • Develop project plans, timelines, governance frameworks, and performance metrics. • Coordinate stakeholders, vendors, and internal teams to ensure successful delivery. • Monitor project risks, dependencies, budgets, and implementation progress. AI Innovation & Emerging Technologies • Monitor developments in AI, Generative AI, Agentic AI, automation, and emerging technologies. • Evaluate innovative solutions and recommend adoption opportunities. • Conduct pilot programs and proof-of-concept initiatives. • Support business cases for AI investments and technology adoption. Intelligent Automation & Process Optimization • Identify opportunities to automate and optimize business processes. • Collaborate with departments to redesign workflows using AI and automation technologies. • Measure and track efficiency improvements and business benefits. Stakeholder Engagement & Change Management • Engage with business units to understand operational requirements and transformation opportunities. • Promote AI awareness and adoption across the organization. • Support change management activities associated with AI implementation. • Deliver presentations, workshops, and awareness sessions to stakeholders. Vendor & Technology Management • Manage relationships with AI technology providers, consultants, and implementation partners. • Participate in solution evaluations, procurement activities, and vendor assessments. • Monitor vendor performance and ensure delivery against agreed objectives. Governance & Responsible AI • Support the development and implementation of AI governance frameworks. • Ensure compliance with cybersecurity, data privacy, and ethical AI requirements. • Promote responsible and secure use of AI technologies across Dubai Chambers. Information Security • Adherence to the information security policies/processes/program and for reporting any security breaches or incidents to the direct management. Policies, Systems, Processes & Procedures • Support the development and continuous improvement of incubation frameworks, methodologies, and operational processes. • Ensure compliance with applicable policies, governance requirements, and ethical AI principles. • Contribute to the implementation of best practices in startup incubation and venture development. Quality, Health, Security, Safety and Environment • Ensure compliance with regulatory requirements and relevant quality, health, safety, security and environmental procedures and controls across the Department to guarantee employee safety and delivery of high-quality services. Reporting • Prepare executive reports, dashboards, and updates on AI initiatives. • Monitor project KPIs, adoption rates, and business impact. Qualifications & Experience: Minimum Qualification • Bachelor's Degree in Computer Science, Artificial Intelligence, Data Science, Information Systems, Engineering, Digital Transformation, or a related field. Preferred Qualification • Master's Degree in Artificial Intelligence, Digital Transformation, Technology Management, Business Administration, or a related discipline. Professional Certifications (Preferred) • PMP or PRINCE2 • Agile / Scrum Certification • AI, Cloud, or Digital Transformation Certifications Minimum Experience and Skills • 6 8 years of experience in technology, digital transformation, project management, or innovation. • Minimum 3 5 years leading AI, automation, digital transformation, or emerging technology initiatives. • Experience managing cross-functional projects and external technology partners. Preferred Experience • Experience implementing AI, Generative AI, Copilot, automation, or intelligent workflow solutions. • Experience within government, semi-government, large enterprise, or digital transformation environments. • Experience managing enterprise-wide technology adoption programs.