Assistant Manager

Role Overview The Gift Card Sales & Partnerships Executive will support sales and revenue growth across consumer, B2B, digital, and partner channels. The role involves developing corporate business opportunities, managing partner relationships, coordinating marketing promotions, supporting gift card program operations, and monitoring commercial performance. The ideal candidate will have strong B2B sales and business development experience, excellent relationship management skills, a data-driven approach, and professional communication skills in both English and Arabic. Key Responsibilities 1. Sales & Growth • Support the achievement of sales and revenue targets across consumer, B2B, digital, and partner channels. • Proactively drive B2B growth by identifying and approaching corporate clients, aggregators, and distributors. • Prepare and coordinate proposals, commercial offers, and presentations for corporate and partner clients. • Track and maintain the sales pipeline, account activities, and performance dashboards. 2. Partnership Coordination • Manage day-to-day relationships with partners across all channels, with particular focus on B2B and corporate clients. • Support the onboarding and integration of new partners, ensuring timely completion of documentation and system setup. • Coordinate with Finance and Legal teams on contracts, invoicing, and compliance requirements. • Monitor partner sales performance and provide regular feedback and improvement recommendations. 3. Marketing & Promotions • Collaborate with the Marketing team to implement campaigns and initiatives that increase gift card awareness and sales across consumer and B2B channels. • Support the execution of seasonal, tactical, and partner-specific promotions across online and in-store channels. • Track campaign effectiveness and share insights to improve future promotional performance. 4. Program Operations • Support daily gift card program operations, including issuance, redemption, reporting, and reconciliations. • Assist with product enhancements, launches, and integrations with loyalty and payment systems. • Collaborate with Finance, IT, Customer Care, and Marketing teams to resolve operational issues and ensure seamless execution. 5. Analytics & Reporting • Monitor and report on key metrics, including sales, redemptions, breakage, and channel performance. • Provide insights and recommendations to optimize B2B sales and overall business growth. • Maintain and update dashboards, trackers, and market and competitor insights. Qualifications and Experience • Bachelor's degree in Business Development, Sales, or a related field. • 3–5 years of relevant sales experience in retail, loyalty programs, payments, or a related industry. • Strong experience in sales and business development, particularly within the B2B segment. • Excellent communication and presentation skills, with the ability to engage external clients and business partners. • A data-driven mindset with strong Excel and PowerPoint skills. • CRM experience is an advantage.