• Greet and engage guests warmly, creating a welcoming atmosphere as soon as they arrive.
• Present menus, highlight daily specials, and provide detailed descriptions to enhance the dining experience.
• Take accurate food and beverage orders, ensuring attention to dietary restrictions and preferences.
• Deliver orders promptly and ensure dishes are presented beautifully, maintaining high standards of food quality.
• Check in with guests during their meal to address any needs and ensure satisfaction, fostering repeat business.
• Handle payments efficiently, providing guests with clear billing information and processing transactions swiftly.
• Collaborate with kitchen staff to communicate order details and special requests effectively.
• Maintain cleanliness and organization of the dining area, including resetting tables for the next guests.
• Stay knowledgeable about menu items and restaurant offerings, participating in regular training sessions.
• Assist in training new staff members, sharing best practices to ensure a cohesive team environment.
• High school diploma or equivalent; formal hospitality training is a plus.
• Previous experience in a fast-paced restaurant environment, ideally 1-2 years.
• Fluent in English; additional languages are a valuable asset for diverse clientele.
• Strong customer service skills with the ability to anticipate and fulfill guest needs.
• Excellent communication skills, ensuring clarity and friendliness in all interactions.
• Ability to work under pressure during busy service periods without sacrificing quality.
• Physical stamina to stand for long hours and carry trays, often exceeding 20 pounds.
• Basic math skills for handling payments and processing bills accurately.
• Attention to detail, ensuring orders are correct and tables are impeccably set.
• A positive attitude and a team-oriented mindset that contributes to a harmonious work environment.
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Jams HR Solutions · Dubai - United Arab Emirates (UAE)
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