Stewarding Manager - Kitchen Stewards

About the Position: Wynn Al Marjan Island is currently seeking a Stewarding Manager to join the resort s Kitchen Stewards team. The primary duties and responsibilities of this role are: • Oversee day-to-day operations of the Campus, Logistics Centre, and resort employee dining facilities. • Manage departmental rosters for the Campus and Academy. • Proficiently operate Food & Beverage management systems including Maximo, Time Manager, Virtual Roster, communication platforms, and other relevant software required for daily operations. • Manage departmental and team member performance, ensuring guests receive prompt and courteous service and all operational areas meet resort standards and policies. • Foster efficient working relationships between the stewarding, culinary, and service teams to ensure seamless daily operations and product delivery. • Lead the Preventive Maintenance and deep cleaning programs to maintain Food & Beverage areas, ensuring accurate recordkeeping. • Assist and support the Executive Director Back of House in planning and overseeing kitchen cleanliness and sanitation activities. • Schedule and conduct daily kitchen inspections to ensure compliance with health and fire department regulations. • Arrange and oversee maintenance of all banquet equipment, both stationary and portable. • Maintain inventory control and procure equipment and supplies to support Catering and Culinary Departments within budget. • Assist outlet chefs with setup and teardown activities. • Handle administrative tasks and scheduling. • Perform duties assigned by the Executive Director Back of House and assume responsibilities in their absence. • Support banquet plate-ups, transport, and stock management; assist chefs and kitchen staff with various tasks and coordinate with other departments to meet service needs. • Enforce strict cleanliness and hygiene standards in all food preparation and service areas, adhering to HACCP protocols and local regulations. • Assist in recruiting new team members. • Conduct training on the correct use, handling, and storage of cleaning chemicals. • Schedule rosters and align manpower with business demands. • Delegate duties and tasks fairly and equitably among team members. • Provide supervision, direction, and leadership to Stewards to achieve departmental goals. • Coach, motivate, counsel, and evaluate staff performance. • Conduct daily briefings and disseminate company information to team members. • Identify and correct deviations from stewarding procedures promptly through on-the-job training • Coordinate training sessions and refresher courses in coordination with the Training Manager. • Promote a work environment where employees feel valued, appreciated, involved, equal, and safe. • Interact professionally and positively with department and company team members, management, and contractors. • Encourage strong relationships, promote team spirit, and ensure effective two-way and multicultural communication. • Adhere to company policies and procedures and comply with the Code of Conduct. • Maintain a well-mannered and well-groomed appearance at all times, in accordance with department and company standards. • Follow health and safety standards and strive for continuous improvement to prevent health and injury hazards. • Participate in the company recycling program and maintain strict discipline to reduce, reuse, and recycle wherever possible. • Assist in analyzing and controlling costs related to cleaning supplies, equipment breakage, and silverware loss, implementing measures to reduce waste. • Demonstrate familiarity with health, safety, food sanitation, and HACCP standards. • Responsibilities include conducting risk assessments, monitoring risk levels, ensuring regulatory compliance, and reporting findings to senior management. • Any other duty as assigned. About Wynn Al Marjan Island s Benefits: We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry. • The minimum educational qualification required is completion of secondary school; higher academic credentials are considered an asset. • Due to gaming operations and associated regulatory requirements, the minimum age for employment is 21 years. • Minimum of 5 years of experience in a leadership role within the 5-star hotel industry or integrated resort, of which at least 4 years must be in stewarding operations across multi-outlet or chain food and beverage environments. • Knowledge of the correct use, handling, and storage of cleaning chemicals. • Proficiency in MS Office and hotel operating systems. • HACCP certification is an advantage. • ServeSafe certification is an advantage. • Basic food safety knowledge is compulsory. • Strong communication and organizational skills. • Positive attitude and strong work ethic. • Physically fit and capable of cleaning high areas, handling large equipment, and heavy lifting. • Good interpersonal skills. • Team player who responds quickly to demands and thrives in a high-pressure work environment. • Flexible with work schedules and able to work in shifts based on business needs. • Fluency in English is essential; proficiency in additional languages is considered an asset. • Experience with payroll systems such as Time Manager or equivalent. • Familiarity with BirchStreet or other purchasing systems is an advantage.