ServiceNow SPM Lead

We are looking for an experienced ServiceNow Strategic Portfolio Management (SPM) professional with hands-on experience in SPM modules, business process analysis, solution design, resource planning, and workflow optimization. The candidate will work closely with business stakeholders, PMO, and IT teams to understand business requirements and deliver scalable ServiceNow SPM solutions. Required ServiceNow SPM Modules • Demand Management • Project Management • Time Card Management • Resource Management • Agile Development • Strategic Planning / Strategic Portfolio Management Key Responsibilities • Understand business functions and cross-functional business processes. • Support resource capacity planning, resource allocation, and utilization. • Gather and analyze business requirements and translate them into ServiceNow SPM solutions. • Recommend technical solutions and configuration best practices. • Identify process gaps and optimize workflows. • Collaborate with business stakeholders, PMO, and IT teams. • Troubleshoot issues and apply analytical, solution-oriented thinking. • Take ownership of assigned tasks and deliver within agreed timelines. • Adapt to changing priorities and work collaboratively with team members. • Prepare technical documentation and facilitate knowledge transfer to internal teams. Required Certifications • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD) • ServiceNow Certified Implementation Specialist Strategic Portfolio Management (CIS-SPM) Engagement Details • Onsite engagement in Riyadh, Saudi Arabia. • Contract duration of 6 12 months. • Immediate start upon selection. • Candidates must be available to work onsite in Riyadh.