Senior Sales Associate

As a Senior Sales Associate at Boucheron , you will play a pivotal role in driving sales, nurturing client relationships and fostering business development opportunities. You will represent the most stylish and cutting edge French High Jewelry Maison with elegance, expertise and a commitment to exceptional service. Your primary responsibilities will encompass sales execution, clienteling initiatives and proactive business development strategies with a focus on High Jewelry. YOUR MISSIONS: Sales Performance: • Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces. • Utilize in-depth product knowledge to showcase Boucheron's exquisite collections and communicate the brand's heritage, craftsmanship, and unique value proposition. • Meet and exceed sales targets through effective upselling, cross-selling, product demonstration techniques and team spirit. • Maintain accurate records of sales transactions and ensure adherence to company policies and procedures. Clienteling Missions: • Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and personalized experiences. • Proactively engage with existing clients to understand their preferences, occasions, and milestones, anticipating their needs and preferences. • Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management. • Coordinate with the Store Manager to create personalized and exclusive client events to enhance client engagement and retention. Business Development: • Identify and pursue business development opportunities to expand the store client base and market presence. • Actively network and engage with high-net-worth individuals, influencers, and business bringers to promote House awareness and foster partnerships. • Collaborate with the Store management team to develop clients & prospects initiatives to drive to Store. • Provide insights and feedback on market trends, competitive landscape, and customer preferences to inform product development and marketing strategies. • Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry. • Exceptional sales acumen with a track record of achieving and exceeding sales targets, preferably with a minimum of 30% High Jewelry total turnover • Strong interpersonal skills with the ability to build relationship and credibility with clients from diverse backgrounds. • Excellent communication skills, story-telling, both verbal and written, with fluency in multiple languages preferred. • Proficiency in CRM software and very important clienteling skills. • Engaged, results-oriented, team spirit and adaptable to a fast-paced, dynamic environment. • Professionalism and integrity. • Enthusiastic and positive attitude • Adaptability and willingness to learn. • Strong work ethic.