Senior Business Analyst - IT

About the Position: Wynn Al Marjan Island is currently seeking a Senior Business Analyst to join our IT Administration Team. This role will lead business analysis activities for complex application implementations, serving as a key link between business operations, IT teams, and external vendors. The primary duties and responsibilities of this role are: • Lead end-to-end business analysis for complex application implementations, from requirements discovery through solution validation and business acceptance. • Plan and facilitate stakeholder interviews, requirements workshops, process reviews, and cross-functional working sessions to define and validate business needs. • Develop and maintain clear business and functional requirements, process maps, use cases, acceptance criteria, and supporting specifications. • Own requirements traceability and change impact analysis, ensuring approved requirements remain aligned with project scope, solution design, testing, and deployment. • Challenge assumptions, identify conflicting or incomplete requirements, and facilitate timely decisions among business stakeholders, IT teams, and vendors. • Evaluate proposed application solutions against operational requirements; identify functional gaps, integration dependencies, risks, and opportunities for process improvement. • Partner with Project Managers, Application Support, Infrastructure, Cybersecurity, vendors, and business stakeholders to coordinate requirements and resolve cross-functional dependencies. • Lead business analysis activities supporting user acceptance testing (UAT), including test scenarios, acceptance criteria, requirements validation, defect clarification, and business sign-off readiness. • Support implementation readiness, including business process changes, operating procedures, user documentation, and training requirements in collaboration with responsible teams. • Provide clear status updates on requirements, decisions, risks, and outstanding issues; escalate matters requiring leadership direction. • Promote consistent business analysis practices, documentation quality, and knowledge sharing; provide guidance and mentorship to other Business Analysts. • Handle multiple initiatives and changing priorities while maintaining accuracy, stakeholder alignment, and delivery commitments. • Adhere to company policies and maintain appropriate confidentiality and professional standards. About Wynn Al Marjan Island s Benefits: We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry. About You: The ideal candidate for this position will have the following experience and qualifications: • Bachelor's degree in computer science, information technology, business information systems, or a related field. • Minimum of 6 years of relevant Business Analyst or Systems Analyst experience, including significant responsibility for complex enterprise application implementations. • Experience working across the full application delivery lifecycle, including requirements, solution design, UAT, deployment, and operational transition. • Experience in hospitality, gaming, or other complex multi-system operating environments is preferred; familiarity with POS, PMS, and CMS applications is an advantage. • Strong knowledge of requirements elicitation, business process mapping, functional specifications, requirements traceability, and change impact analysis. • Ability to understand application integrations, data flows, system dependencies, and the operational implications of technical decisions. • Proven ability to facilitate workshops, influence stakeholders, resolve competing priorities, and communicate effectively with both technical and non-technical audiences. • Experience defining UAT acceptance criteria and test scenarios and supporting defect resolution and business acceptance. • Strong analytical thinking, attention to detail, sound judgment, and ability to work independently across multiple priorities. • Demonstrated customer focus, collaboration, adaptability, initiative, integrity, and willingness to coach less-experienced colleagues.