Sales Manager

Job Description • Develop and implement strategic sales plans to drive revenue growth and achieve the hotel's sales targets. • Identify and pursue new business opportunities across Hajj and Umrah markets, corporate accounts, travel agencies, tour operators, and group bookings. • Build and maintain strong relationships with key accounts, business partners, and potential clients. • Conduct sales calls, client meetings, site inspections, and presentations to promote the hotel's facilities and services. • Negotiate and finalize contracts in accordance with the hotel's approved rate policies and commercial guidelines, in coordination with the Director of Sales & Marketing (DOSM). • Ensure that special rates and commercial agreements outside approved guidelines are reviewed and approved by hotel management before being offered to clients. • Collaborate with Revenue Management, Reservations, Front Office, Finance, and Operations to maximize revenue and ensure seamless guest experiences. • Monitor market trends, competitor activities, and customer requirements to identify new business opportunities and adjust sales strategies accordingly. • Develop business opportunities during Hajj, Ramadan, Umrah, and other peak operating periods. • Maintain accurate and up-to-date records of sales activities, leads, client communications, contracts, and account performance in the designated systems. • Prepare and submit regular sales reports, forecasts, market updates, and business development plans to the Director of Sales & Marketing. • Ensure that the hotel's sales targets are consistently achieved and identify opportunities to improve sales performance and profitability. • Represent the hotel at industry events, business meetings, trade exhibitions, and networking activities to generate new business. • Maintain a professional image of the hotel in all interactions with existing and prospective clients. • Ensure effective cost control and revenue optimization through proactive sales planning and commercial decision-making. • Maintain an organized schedule of client visits, sales calls, business meetings, and planned sales trips to meet established deadlines and objectives. • Act as the primary point of contact for assigned clients and respond promptly to client requests, concerns, and escalations. • Ensure compliance with Accor brand standards, company policies, operational procedures, and relevant hotel documentation. • Maintain familiarity with the hotel's emergency procedures and comply with all applicable safety and security requirements. • Perform other related duties as assigned by the Director of Sales & Marketing or hotel management. Qualifications • Bachelor's degree in Business Administration, Marketing, or related field • Minimum of 5 years of experience in sales, preferably in the hospitality industry • Strong network of contacts within the GCC region • Excellent communication and negotiation skills • Proven track record of meeting and exceeding sales targets • Ability to work independently and as part of a team