Drive direct sales activities to maximize hotel revenue and market presence. Develop and maintain strong relationships with corporate, government and key business accounts. Manage an assigned portfolio of accounts and ensure consistent client engagement. Achieve and exceed individual and departmental sales targets. Identify and develop new business opportunities across key market segments. Solicit corporate, leisure, group, meetings and events business. Conduct regular sales calls, client visits, site inspections and business presentations. Execute sales strategies and action plans in line with the hotel s commercial objectives. Maximize upselling and cross-selling opportunities across rooms, F&B, meetings and events. Maintain excellent knowledge of the hotel s facilities, services, packages and unique selling points. Monitor market trends, competitor activities and customer needs, providing relevant market feedback. Deliver exceptional 5-star service while demonstrating a Yes I Can! attitude and upholding RHG s Responsible Business principles.
Minimum 2 years of sales experience in a 5-star hotel or luxury hospitality environment . Diploma or Bachelor s degree in Hospitality, Business Administration, Marketing or a related field. Strong knowledge of corporate, leisure, group and MICE markets. Proven track record of achieving sales targets and generating new business. Excellent communication, negotiation and presentation skills. Strong client relationship management and business development skills. Good knowledge of the local hospitality market and competitor landscape. Professional grooming and confident, customer-focused personality. Strong networking, sales call and account management abilities. Proficient in English; knowledge of additional languages is an advantage.
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