Job description
New Customer Acquisition
• Independently identify and approach new institutional customers through market research, cold calling, networking, referrals, customer visits, and other business development activities.
• Develop and maintain a pipeline of prospective customers and continuously generate new sales opportunities.
• Identify potential customers among schools, educational institutions, government entities, corporate companies, hospitals, hotels, restaurants, catering companies, facilities management companies, and other institutional customers .
• Arrange meetings with purchasing managers, procurement teams, business owners, and other key decision-makers.
• Introduce the company's products and services and understand customer requirements.
• Follow up regularly with prospects and convert opportunities into confirmed orders.
Sales & Business Development
• Achieve assigned monthly, quarterly, and annual sales targets .
• Prepare quotations and follow up on enquiries, quotations, tenders, and customer requirements.
• Negotiate with customers within approved company pricing and commercial guidelines.
• Identify opportunities to introduce additional products and increase sales with existing customers.
• Develop new territories, customer segments, and business opportunities.
Customer Relationship Management
• Build and maintain strong professional relationships with customers.
• Conduct regular customer visits to understand requirements and identify new business opportunities.
• Follow up on orders, deliveries, payments, and customer concerns in coordination with the relevant internal departments.
• Maintain regular communication with customers to encourage repeat business and long-term relationships.
Market Development
• Monitor market conditions, customer requirements, competitor activities, and pricing.
• Identify new products, customer segments, and market opportunities.
• Provide management with feedback on customer requirements, market trends, competitor pricing, and business opportunities.
Reporting & Coordination
• Maintain accurate records of customer visits, enquiries, quotations, prospects, and sales activities.
• Submit regular sales reports and updates to the Sales Manager.
• Maintain an updated sales pipeline and provide realistic sales forecasts.
• Coordinate with Finance, Procurement, Warehouse, Logistics, and Operations to ensure smooth order execution and customer service.
• Bachelor's degree or relevant qualification in Business, Sales, Marketing, or a related field.
• 3–7 years of relevant sales/business development experience , preferably in B2B, institutional sales, FMCG, foodservice, disposable packaging, or related industries.
• Proven ability to find and develop new customers independently.
• Strong communication, presentation, negotiation, and follow-up skills.
• Target-oriented, self-motivated, and willing to conduct regular customer visits.
• Good knowledge of the UAE market and institutional customer segments.
• UAE driving license is preferred.
• Good command of English additional languages are an advantage
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