Receptionist

• Welcome and greet visitors, clients, and business partners in a professional and courteous manner. • Manage visitor registration and ensure compliance with company access and security procedures. • Notify relevant employees of visitor arrivals and coordinate appointments and meetings. • Maintain a clean, organized, and presentable reception area at all times. • Answer, screen, and direct incoming telephone calls to the appropriate departments or employees. • Respond to general inquiries and provide accurate information regarding company services and operations. • Monitor and respond to general email inquiries and forward correspondence to the relevant personnel. • Coordinate visitor transportation and pickup/drop-off arrangements with the Fleet Department and allocate designated visitor parking spaces. • Receive, sort, distribute, and dispatch incoming and outgoing mail, documents, and courier deliveries. • Schedule appointments, coordinate meeting room bookings, and support meeting arrangements. • Maintain visitor logs, telephone directories, contact lists, and other reception-related records. • Assist with photocopying, scanning, printing, filing, and document preparation as required. • Maintain office stationery reception supplies and guests’ supplies and report replenishment requirements. • Report maintenance issues, security concerns, and facility-related matters to the responsible department. • Ensure reception procedures are followed in accordance with company policies and operational standards. Qualifications : Post-secondary education in a related field. Skills : Ability to multitask, prioritize tasks, and manage time efficiently Keen eye for detail Pleasant and professional behaviour Strong problem-solving skills & motivation Patience and understanding Excellent communication skills at all levels of the organisation Very strong English language skills Experience : Minimum 2 years of experience as a receptionist or customer service representative is required