Job description
• Program Planning & Structuring
• Define programme scope, objectives, deliverables, timelines, and success metrics in collaboration with internal stakeholders
• Translate educational goals into structured project plans, schedules, and workstreams
• Develop and maintain programme roadmaps across short-term activations and long-term initiatives
• Align resources (staff, instructors, spaces, equipment) with programme requirements
Delivery & Execution
• Lead the day-to-day execution of assigned educational programmes
• Ensure programmes are delivered on time, within scope, and within approved budgets
• Coordinate across education, operations, marketing, finance, and external partners
• Oversee programme logistics including scheduling, onboarding, facilities readiness, and material procurement
• Maintain high standards of learner experience and programme quality throughout delivery
Stakeholder & Partner Management
• Act as the primary point of contact for internal teams, instructors, consultants, and external partners
• Manage day-to-day expectations, communication flows, and approvals across stakeholders
• Facilitate alignment between educational intent, operational feasibility, and partner requirements
• Proactively flag conflicts, changes, or misalignment for management decision
Budgeting & Financial Oversight
• Develop and manage programme budgets in coordination with finance and leadership
• Track expenditures, forecast costs, and flag variances early
• Ensure contractual scopes, payment schedules, and deliverables are adhered to
Risk & Quality Management
• Identify potential risks related to timelines, resources, quality, safety, or stakeholder dependencies
• Develop and implement mitigation strategies
• Ensure compliance with organisational policies and contractual obligations
• Monitor programme quality through feedback, evaluation tools, and internal reviews
Monitoring, Reporting & Evaluation
• Track programme performance against defined KPIs and objectives
• Prepare status updates, reports, and post-programme evaluations
• Collect and analyse participant, instructor, and stakeholder feedback
• Translate insights into recommendations for programme improvement
Process Improvement & Knowledge Management
• Contribute to the development and refinement of programme management frameworks, templates, and tools
• Document learnings, best practices, and operational insights
• Support continuous improvement of educational delivery systems and workflows
• Qualifications & Experience
• Bachelor’s degree in Business, Education, Design, Architecture, or a related field
• Project management certification (PMP, PRINCE2, Agile, or equivalent) is a plus
• 3–5 years of experience in project or programme management, preferably within education, cultural, creative, or public-facing environments
• Experience working within educational programs, workshops, residencies, or training initiatives is preferred
• Familiarity with design, making, or creative learning environments is an advantage
• Experience coordinating instructors, facilitators, or subject-matter experts is preferred
Skills & Competencies
• Strong organisational, planning, and problem-solving skills
• Excellent written and verbal communication skills
• Proven ability to manage multiple stakeholders, timelines, budgets, and risks
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