Merchant Acquisition & Onboarding Identify and approach new merchants across priority categories (e.g., retail, F&B, services, lifestyle, etc.). Pitch tailored merchant value propositions based on each business s needs. Support the onboarding process end-to-end (documentation, training, activation readiness). Ensure new merchants are properly set up on tools/platforms and understand operating processes. Relationship Management Build strong partnerships with merchants and act as a trusted point of contact. Conduct regular check-ins to ensure satisfaction, resolve issues, and drive retention. Gather merchant feedback and share insights with internal teams for product/campaign improvement. Campaign Support & Growth Support promotional and campaign rollouts to improve merchant performance. Coordinate in-store/on-ground activations where needed. Track campaign results and suggest improvements.
Requirements Experience & Education Fresh graduates are welcome, ideally with internships or projects in sales, business development, partnerships, or operations. For experienced candidates: 0 2 years in merchant acquisition, account management, business development, or similar roles. Skills & Competencies Strong communication and persuasion skills; comfortable pitching to business owners. Confident with Microsoft PowerPoint for creating clear, professional presentations. Comfortable with Microsoft Excel for basic reporting and analysis. Highly organized; able to manage a pipeline and follow up consistently. Self-motivated, positive attitude, and comfortable working in the field. Language English is required. Arabic is strongly preferred (spoken; writing is a plus). Other Knowledge of the Oman business landscape (especially Muscat and surrounding areas) is a big advantage. Willingness to travel locally for merchant meetings.
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