Job description
• Manage overall nightclub and bar operations in accordance with 5-star hotel standards.
• Supervise, motivate, and develop the team to ensure efficient operations and excellent service.
• Prepare staff schedules, allocate duties, monitor attendance, and ensure adequate staffing levels.
• Ensure guest satisfaction through VIP service, effective complaint handling, and personalized guest experiences.
• Maintain high standards of service quality, beverage presentation, grooming, cleanliness, and hygiene.
• Monitor sales, budgets, beverage costs, payroll, and operating expenses to maximize profitability.
• Control inventory, stock requisitions, storage, breakage, wastage, and beverage replenishment.
• Coordinate DJs, entertainment, VIP reservations, promotions, and special events to drive revenue.
• Ensure effective crowd management, guest safety, security procedures, and emergency preparedness.
• Conduct staff training on service standards, product knowledge, upselling, and responsible alcohol service.
• Coordinate with F&B, security, engineering, housekeeping, finance, purchasing, and banquet teams.
• Ensure compliance with hotel policies, licensing requirements, local laws, and responsible alcohol service regulations.
• Prepare daily operational reports, sales reports, inventory records, and staff performance evaluations.
• Inspect facilities, bar equipment, sound and lighting systems, and ensure timely maintenance and repairs.
• Drive continuous improvement, staff development, innovative promotions, operational efficiency, and consistent adherence to 5-star hotel standards.Company Description
• Bachelor's degree or diploma in Hospitality Management, Hotel Management, or a related field preferred.
• Minimum 5 8 years of experience in nightclub, bar, lounge, or entertainment venue operations.
• At least 2 3 years in a managerial role.
• Experience managing large-capacity venues, preferably 500 1,000 guests or more.
• Strong leadership and team-management skills.
• Excellent knowledge of Food & Beverage operations, beverage cost control, inventory management, and revenue generation.
• Experience handling VIP guests, entertainment events, and high-volume operations.
• Good knowledge of crowd management, security procedures, emergency response, and guest safety.
• Strong communication, problem-solving, and decision-making skills.
• Proficiency in POS systems, Microsoft Office, and operational reporting.
• Excellent English communication skills; additional languages are an advantage.
• Ability to work night shifts, weekends, public holidays, and during major events.
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