• Manage all import and export shipments by all modes of transport.
• Plan, schedule, and track shipments from origin to final destination, ensuring on-time delivery.
• Anticipate delays, risks, and disruptions, and take corrective action before they affect operations.
• Obtain quotations, negotiate rates and terms, compare and choose best offer based on both cost and service quality
• Maintain a record of rate comparisons and carrier performance.
• Build and maintain strong relationships with forwarders, carriers, and clearing agents.
• Verify Import & Export documents for accuracy and completeness against the requirements of customs regulations, and the import/export rules of each exporting country.
• Ensure correct HS codes, declared values, and origin details to avoid delays, penalties, or demurrage.
• Liaise with customs brokers and authorities to resolve clearance issues promptly.
• Stay current with changes in customs laws, tariffs, and trade regulations in all relevant regions.
• Gather and maintain all certifications and product/company details that may be required for exporting to other countries
• Work closely with internal departments and provide regular status updates & early notifications on delays or issues.
• Prepare periodic reports on shipment performance, freight costs, carrier performance, and delays.
• Proactively identify bottlenecks and cost-saving opportunities in the logistics process.
• Develop and improve SOPs for import/export workflows, documentation, and compliance.
• Ensure a high level of service to all internal departments through anticipation, follow-up, and clear communication.
Skills and Competencies
• Strong negotiation and cost-analysis skills.
• Excellent attention to detail in document verification and compliance.
• Strong communication and coordination skills across departments, suppliers, and external agents.
• Proactive, solution-oriented, and able to work under pressure and tight deadlines.
• Good organizational and time-management skills.
• Proficiency in MS Office and ERP systems and apps.
• Fluent in English
• A bachelor's degree (logistics, supply chain management, or a related field is preferred for a foundational understanding)
• Minimum 5 years of experience in logistics or supply chain roles, demonstrating a trajectory of increasing responsibility.
• UAE Driving license is a must
• Certification in logistics or supply chain management is highly valued to validate expertise.
• Experience in a fast-paced environment, preferably within the manufacturing or retail sectors, is advantageous.
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Confidential Company · Dubai - United Arab Emirates (UAE)
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