Lifeguard/Pool Attendant

JOB TASKS: • Performs all duties in a timely and professional manner • Turns in lost and found items throughout shift according to hotel procedures • Cleans and maintains the restrooms, changing rooms and the Gym in the Pool deck area. • Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels • Provide excellent service consistent with the hotels standards operating procedures and brand attributes. • To attend daily briefing in Pool and Fitness conducted by Spa Manager, Spa director or supervisor. • To collect Task Sheet, Keys & Tools from the Spa, pool and fitness office & return them at the end of the shift. • To ensure that you sign out and in for the keys. • Adheres to all gym area safety standards, including safety procedures for adverse weather conditions • Demonstrate how to carry out various exercises and routines • To keep an eye on people indulging in recreational activities on the pool • Proactively identify hazards or potential hazards and take measures to prevent accidents • Promptly communicates food and beverage service requests to pool Food and Beverage Servers • Cleans, maintains, and positions pool furniture • Picks up trash and dirty towels and repositions chairs throughout shift • Applies excellent guest relations skills when interacting with guests • Watch clients do exercises and show or tell them correct techniques to minimize injury and improve fitness • Explain and enforce safety rules and regulations on sports, recreational activities, and the use of exercise equipment • Promptly communicates food and beverage service requests to pool Food and Beverage Servers • Cleans, maintains, and positions gym furniture • Picks up trash and dirty towels and repositions chairs throughout shift • Applies excellent guest relations skills when interacting with guests • Performs all duties in a timely and professional manner • Turns in lost and found items throughout shift according to hotel procedures • Cleans and maintains the restrooms, changing rooms and the Gym in the Pool deck area. • Monitors and maintains appropriate inventory of gym towels throughout shift, obtaining clean towels from the laundry and returning dirty towels • Provide excellent service consistent with the hotels standards operating procedures and brand attributes. • Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services. • Knowledgeable of hotel facilities and services to answer guest inquiries. • Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction. • Identify and report defects throughout the gym area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. • Knows the location and contents of First Aid Kit and has basic Knowledge of the principles and practices first aide. • Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others. • Responsible for maintaining cleanliness of gym and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs. • Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs. • Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services. • Knowledgeable of hotel facilities and services to answer guest inquiries. • Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction. • Identify and report defects throughout the pool deck area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations. • Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning. • Work closely with other departments that are essential to ensuring a positive guest experience. RULES AND RESPONSIBILTIES: • Do not leave your work section without hand over to a reliever • Keep the pantry and the service lift areas closed always • Keep the pantry and the service area clean and neat • Do not lend anyone your key • To follow all the procedures of the key signing in and out • Clean and care of your equipment as directed • Follow safety rules while at work • Do not give out guest names or room numbers • Not to throw away anything that guests leave lying around • Watch for suspicious behavior, and report unusual moves • Watch closely for fire or any incident • Do not eat in guest areas • Not to carry on small talk with others while on duty • Do not use guest towels for cleaning • Not to put your hands in the waste bin when emptying it • Report any breakages or damages to the Housekeeping. • According to the Hotel needs, you might be required to work in any of the areas of the properties.