Job description
Responsibilities:
• Oversee Support the implementation, configuration, and maintenance of IT infrastructure, including networks,
servers, storage, cloud platforms, and data center environments.
• Monitor infrastructure performance, troubleshoot incidents, resolve technical issues, and support system
availability, security, and business continuity.
• Contribute to infrastructure modernization, upgrades, integrations, and enterprise architecture improvements to
enhance reliability, scalability, and cost efficiency.
• Evaluate infrastructure solutions and vendor proposals, prepare technical specifications and cost estimates, and
provide recommendations for technology investments.
• Maintain technical documentation, monitor service levels, and ensure compliance with approved IT policies,
security standards, and operational procedures.
• Provide technical support and guidance to colleagues on implementing approved plans, procedures, and
recommendations related to IT infrastructure.
• Collect, analyze, and interpret infrastructure performance data to prepare reports and support informed decision-
making.
• Contribute to the design, configuration, and maintenance of IT infrastructure solutions in accordance with
business requirements, technical standards, and industryu2019s best practices.
• Conduct gap analysis between existing infrastructure capabilities and future business requirements, identifying
areas for improvement and recommending appropriate solutions.
• Apply established IT policies, procedures, and standards, ensuring compliance with organizational objectives and
operational requirements.
• Analyze data from multiple sources to identify trends, investigate issues, and recommend improvements to
infrastructure performance and reliability.
• Support business and technical data modeling activities to assess infrastructure requirements, identify potential
risks, and contribute to technology-related decisions.
Requirements
• Bachelor degree in Information Technology, Computer Science, or a related field.
• 3-5 years of relevant experience in IT infrastructure, network administration, or server management.
• Experience working in the FMCG industry, within a multi-site organization is mandatory.
• Experience supporting IT infrastructure across head offices, branches, and manufacturing facilities.
• Hands-on experience with SAP S/4HANA and SAP SuccessFactors.
• Strong knowledge of network and infrastructure administration.
• Knowledge of cloud computing and virtualization.
• Knowledge of IT security, system availability, and business continuity.
• Ability to maintain technical documentation and comply with IT policies, security standards, and operational procedures.
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