International Group Coordinator

About the Role We organise regular tours for brokers to Salala and are looking for a Coordinator to fully manage groups of 10 15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them. Key Responsibilities Data Management: Collecting and processing guest data (passport details, contacts, special preferences). Bookings: Managing flight and hotel reservations. Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions. Logistics: Coordinating with drivers and managing daily transfers. On-Site Management: Overseeing group meet-ups and departures according to the itinerary. Crisis Management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force major events. Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip. Personal vehicle and valid driving license. Fluent English proficiency. High level of accountability, responsibility, and self-reliance. Excellent communication skills, friendliness, and an approachable personality. High stress tolerance and the ability to make quick decisions in unpredictable situations. Readiness to work a flexible schedule and react quickly to incoming requests. Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels). Advantage: Prior experience in tourism, hospitality, or group coordination.