About the job
Based at Mandarin Oriental, Doha within the Food & Beverage Department in Doha, The Order Taker will be responsible to take all guest orders for in-room dining and will offer suggestions to complete and complement the guest s selections. The Order Taker will monitor guest orders and offer assistance if required to the server under the guidance of the respective managers.
The Order Taker reports to the In Room Dining Manager.
As Order Taker, you will be responsible for the following duties:
• Track and follow up on the timely delivery of orders and collection of trolleys with the in room dining colleagues to avoid delays.
• Maintain a clear knowledge of all IG point of sales related and perform any tasks relating to billing according to hotel standards and cashiering policies.
• Any other reasonable tasks as assigned by the IRD Manager including assisting other outlets.
As Order Taker, we expect from you:
• Have a very good understanding of the food and beverage offerings and be able to verbally explain those to the guest. This includes wine pairings, ingredients and promotions.
• Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.
• Maintain a smooth communication with the corresponding kitchen staff for a flawless service
Our commitment to you
• Learning & Development. Your success is our success. We craft unique learning and development programes for various stages in your career so that you grow, continuously.
• MO stay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MO stay programe offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
•
• Have a very good understanding of the food and beverage offerings and be able to verbally explain those to the guest. This includes wine pairings, ingredients and promotions.
• Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.
• Maintain a smooth communication with the corresponding kitchen staff for a flawless service
Is this role a fit for you?
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