Housekeeping Runner

About the job Based at the Mandarin Oriental Downtown, Dubai within the Housekeeping in Dubai, Housekeeping Runner is responsible for Housekeeping Stores, receiving the stock, storing in ideal place, notify Supervisor of low stock levels. Floor Pantries maintenance, refilling of guest supplies and making deliveries in guest rooms such as Extra Bed , Baby Cot in a timely manner with the highest quality along with Mandarin Oriental Standards. Must have a good communications skill as well as the ability to pull and push heavy loads etc. As a Housekeeping Runner, you will be responsible for the following duties: • Ensure all the special guest requests are delivered in a timely manner with proper presentation and standard as demonstrated by Housekeeping supervisory colleagues during initial training • All the guest requests are written in check list stating, from whom request received, time of receiving and what time it was given and guest feedback if guest present • Offer assistance to guests when requested or needed • All requests delivery should comply with Mandarin Oriental Downtown Dubai, Forbes , LQA , LRA ,LQE standards • Issue store items from Housekeeping stores and to ensure all stores are neatly arranged and maintained according to FLHSS&E standards • Remove all soiled linens and towels from the pantry and handover to Linen Runner or dispose it Linen Chute. • Senior High School Diploma or equivalent. • Vocational Diploma in Hospitality related subject is an advantage. • Minimum 1 year experience working in a luxury hotel environment. • A minimum of 1 year Housekeeping experience in luxury hotels • Middle East experience is an advantage. • Prior experience with HotSOS is an advantage.