Health Checkup Coordinator

• Coordinate end-to-end health checkup appointments for individual patients and corporate health screening programs. • Contact patients/clients to schedule appointments, provide pre-checkup instructions, and confirm attendance. • Welcome and guide patients throughout the health checkup journey, ensuring excellent patient experience. • Register patients accurately and verify required documents and information. • Coordinate with physicians, nursing teams, laboratory, radiology, and other departments to ensure smooth patient flow. • Monitor the progress of health checkup activities and ensure all required investigations are completed. • Address patient queries, provide accurate information regarding health screening packages, and escalate concerns when required. • Ensure timely follow-up for pending reports, consultations, and completion of health assessment results. • Maintain accurate patient records and ensure confidentiality of medical information. • Support corporate clients by coordinating group health screening schedules and requirements. • Prepare and maintain daily/monthly reports related to appointments, patient volumes, and service performance. • Ensure compliance with hospital policies, DHA regulations, quality standards, and patient safety guidelines. • Contribute to improving patient satisfaction and operational efficiency within the health checkup unit. • Qualifications & Experience • Bachelor’s degree or diploma in Healthcare Administration, Nursing, Business Administration, or a related field preferred. • Minimum 2–3 years of experience in healthcare coordination, patient services, medical administration, or executive health screening. • Experience working in a hospital or healthcare facility in the UAE is preferred. • Knowledge of healthcare processes, patient registration, and medical terminology. • Experience handling corporate clients and health screening programs is an advantage. Required Skills • Excellent verbal and written communication skills. • Strong customer service and patient relationship management skills. • Good organizational and time management abilities. • Ability to coordinate with multiple departments and manage priorities. • Attention to detail and accuracy in documentation. • Proficiency in MS Office and hospital information systems. • Ability to work effectively in a multicultural healthcare environment. Key Competencies • Patient-focused approach • Professionalism and confidentiality • Teamwork and collaboration • Problem-solving skills • Adaptability and flexibility • Commitment to quality healthcare service delivery