• Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members.
• Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.
• Responds to client complaints in a timely and effective manner and provides feedback on progress.
• Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them.
• Focuses on consistently delivering a positive client experience.
• Completes tasks in accordance with set procedures and guidelines.
• Takes care to perform all tasks precisely and accurately to minimise errors.
• Identifies and reports non-compliance to relevant stakeholders, constructively.
• Continuously evaluates quality of own work and provides feedback on progress.
• Delivers on work outputs with high level of energy, focussed effort and pace.
• Aligns individual behaviour to support and meet team goals.
• Proactively and respectfully shares all relevant viewpoints with others and seeks their input.
• Clarifies and understands own role and responsibilities within the team.
• Recognises, appreciates, and respects individual differences.
• Actively participates and builds a positive team spirit.
• Work in all shifts as scheduled by the Head of the department.
• Monitors clinical and other established indicators to ensure ongoing quality assurance.
• Strictly adheres to originations regulations and policies especially those related to infection control, patient safety, OSH, DOH, JCI and ISO.
• Support continuous quality improvement and participates and contributes to all the quality assurance activities of the services.
• Participates and contributes in schedule in service training programs like ACLS, BLS, CNEs and CMEs, in house activates, conference or other programs as requested.
• Exercise effective interpersonal skills in dealing with department staff, associates and managements.
• Maintain confidentiality as per the agreement signed.
• Demonstrate the ability to listen to other in promoting effective communication.
• Develop through understating of policies and procedures of the hospital and demonstrate respect for them.
• Carries out other duties when requested by the head of the department
• At least 2–3 years’ experience in the relevant specialised department in a private hospital setting
• Work experience from a Tier 1 country as specified by the UAE healthcare regulator.
• Basic medical degree recognised by the relevant UAE healthcare authority.
• Diploma or a training in a speciality recognised by the relevant UAE healthcare authority.
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Trudoc Healthcare LLC · Dubai - United Arab Emirates (UAE)
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