Job description
• Vehicle Maintenance: Supervise routine vehicle maintenance, preventive maintenance schedules, mechanical repairs, and breakdown rectification to ensure fleet availability and reliability.
• Accident-Related Repairs: Coordinate accident-damaged vehicle inspections, repair assessments, estimates, approvals, and follow-up until the vehicles are fully repaired and ready for operation.
• Insurance Coordination: Liaise with insurance companies, surveyors, and garages regarding accident claims, vehicle inspections, repair estimates, claim approvals, invoices, and claim settlements.
• Dealer and Warranty Coordination: Coordinate with vehicle dealers and authorized service centres for warranty claims, technical inspections, vehicle defects, spare parts, and warranty-related repairs.
• Workshop Team Supervision: Supervise mechanics, denters, painters, and other workshop personnel to ensure quality workmanship, productivity, discipline, and timely completion of assigned jobs.
• Repair Estimation and Cost Control: Prepare and review repair estimates, monitor repair costs, verify spare parts requirements, and ensure cost-effective repairs without compromising quality or safety.
• Operations Department Coordination: Coordinate with the Operations Department regarding vehicle availability, breakdowns, accident cases, workshop status, vehicle allocation, and timely release of repaired vehicles.
• Job Card and Documentation Management: Ensure accurate preparation and updating of job cards, repair estimates, accident reports, insurance documents, warranty records, and vehicle maintenance histories.
• Workshop Planning and Monitoring: Allocate jobs to technicians, monitor daily workload, follow up on pending repairs, and ensure vehicles are completed within the agreed turnaround time.
• Quality Control: Inspect completed repairs to ensure that mechanical, bodywork, painting, and safety requirements are met before releasing vehicles back to operations.
• Spare Parts Coordination: Coordinate with the stores and procurement teams to ensure the availability of required spare parts, consumables, and repair materials.
• Reporting: Prepare daily and periodic reports covering vehicles under repair, accident cases, pending insurance approvals, warranty claims, repair costs, and workshop productivity.
• Safety and Compliance: Ensure compliance with company procedures, workshop safety standards, vehicle maintenance requirements, and applicable UAE regulations.
• Diploma or technical qualification in Automobile Engineering, Automotive Technology, or a related field.
• Minimum 3–5 years of relevant experience in vehicle maintenance, workshop supervision, fleet maintenance, or accident repair coordination; experience in the taxi, rental, or commercial fleet industry is preferred.
• Strong practical knowledge of vehicle mechanical maintenance, fault diagnosis, preventive maintenance, and repair procedures.
• Hands-on experience coordinating accident-related repairs, including vehicle inspection, damage assessment, repair estimation, and follow-up.
• Good knowledge of motor insurance procedures, accident claims, insurance surveyor inspections, repair approvals, and claim documentation.
• Experience coordinating with vehicle dealers and authorized service centres for warranty claims, technical defects, and warranty repairs.
• Proven ability to supervise mechanics, denters, painters, and other workshop staff.
• Ability to prepare and verify repair estimates, control maintenance costs, and monitor repair quality.
• Strong coordination skills to work effectively with the Operations Department, insurance companies, dealers, suppliers, and internal workshop teams.
• Good knowledge of vehicle repair documentation, job cards, maintenance records, and workshop reporting.
• Proficiency in MS Excel and workshop or fleet management systems is preferred.
• Good communication, problem-solving, team management, and organizational skills.
• Ability to work under pressure and ensure minimum vehicle downtime in a high-volume fleet operation.
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