F&B Hostess

• Present a positive first impression of the establishment s friendliness, excellent service and high standards. • Greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter names into the computer system, and show guests to their table and bid them farewell as they leave. • Inform guest about current promotion and who will be serving them to ensure a smooth handoff to the service staff. • Answer incoming calls to the restaurant and provide appropriate service. • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders and to receive payments by validating credit charges; approving checks; accepting currency. • Handling guest reservation details from the reservation system, table allocation, dietary requirements, billing. • Proficiency in Micros • Ability to focus attention on guest needs, remaining calm and courteous at all times. • At least 1 year experience working on a similar role. • Hospitality background is preferred. • Fluency in English; additional languages are a plus.