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F&B - Host / Hostess

Wynn Al Marjan Island · Abu Dhabi

Posted Oct 16, 2026Source: naukrigulf
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Job description

About the Position: Wynn Al Marjan Island is currently seeking a F&B - Host/Hostess to join the resort s Food & Beverage team. The primary duties and responsibilities of this role are: • Welcome every guest warmly and professionally in accordance with the venue s established service standards. • Create a positive first impression by maintaining a polished appearance, professional posture, and approachable manner. • Manage reservations accurately using the designated restaurant reservation system. • Respond promptly and professionally to reservation enquiries received by telephone, email, or other approved communication channels. • Record guest details accurately, including contact information, dietary requirements, seating preferences, allergies, and special occasions. • Assist other operational areas when necessary and when service requirements permit. • Remain informed about current promotions, seasonal offerings, special events, and entertainment. • Provide clear and accurate information regarding opening hours, dress codes, location, menu options, availability, and venue policies. • Follow company procedures regarding lost property, guest privacy, and special access requirements. • Ensure all guest-facing materials are clean, accurate, and appropriately presented. • Coordinate closely with the restaurant management, service, culinary, bar, and security teams to support smooth daily operations. The ideal candidate for this position will have the following experience and qualifications: • Minimum of 1-year related customer service experience in a 5-star hotel or equivalent restaurant and possess more than one language proficiency as per guest demographic specific to restaurant. • Previous experience as a Host/Hostess, Receptionist, Guest Relations Agent, or in a similar customer-facing position is preferred. • Experience within a luxury hotel, resort, fine-dining restaurant, or high-end hospitality environment is highly desirable. • High school diploma or equivalent qualification is required. • Fluent spoken English and one other language as per the guest demographic of the restaurant • Knowledge of MS Office; RESPak, Seven Rooms will be preferred • Customer service orientated, excellent communication and interpersonal skills, good phone etiquette and salesmanship • Well-groomed, confident, friendly and polite • Team player who responds quickly to demands and thrives in a high-pressure work environment • Able to work independently

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