F&B Host / Hostess

At SLS The Red Sea, we don t just welcome guests we create unforgettable first impressions. As a F&B Host/Hostess , you will play a key role in delivering exceptional guest experiences by warmly welcoming, guiding, and assisting guests throughout their dining journey. As the face of the restaurant, you will create a refined and personalized arrival experience that reflects the bold, stylish, and vibrant spirit of SLS. Working closely with the F&B team, you will support smooth front-of-house operations by managing guest flow, reservations, seating arrangements, and ensuring every guest interaction reflects SLS standards, service excellence, and genuine hospitality. Key Responsibilities • Welcome and engage guests in a warm, professional, and confident manner aligned with SLS service standards. • Manage guest seating, table allocations, and dining flow based on reservations and walk-in guests. • Coordinate with the service team to accommodate guest requests and ensure expectations are met. • Maintain strong knowledge of menus, special events, seating arrangements, and guest preferences. • Handle guest inquiries, feedback, and concerns professionally, escalating when required. • Maintain an organized and welcoming host stand and reception area throughout service. • Manage reservations accurately using restaurant reservation systems, including guest details and seating plans. • Confirm reservation information and communicate updates with relevant team members. • Answer phone calls professionally and assist guests with inquiries and bookings. • Coordinate with the kitchen, service, and bar teams to support efficient service flow. • Assist with side duties such as menu preparation, table resets, and maintaining the entrance area. • Maintain SLS grooming and appearance standards while representing the brand with confidence and professionalism. • Follow all health, safety, hygiene, and company service standards. • Contribute to a positive team environment through collaboration and effective communication.Company Description Qualifications • Minimum of 1 2 years experience in a guest-facing role, preferably within a luxury hotel, upscale restaurant, or lifestyle hospitality environment. • High school diploma or equivalent required; hospitality-related education is an advantage. • Excellent communication skills in English; Arabic language skills are highly desirable. • Confident, welcoming, and professional personality with a passion for guest service. • Ability to manage busy service periods while remaining calm, organized, and attentive. • Experience using POS systems and reservation platforms is an advantage. • Flexible availability to work weekends, evenings, and holidays as required. • Well-groomed and professional appearance in line with SLS brand standards.