E-Commerce & Marketplace Operations Supervisor

• Supervise and coordinate the daily work of the existing digital marketing and e-commerce team. • Assign and track tasks, priorities and deadlines. • Follow up with team members proactively and ensure work is completed on schedule. • Review completed work rather than simply accepting that a task is "done." • Identify delays, problems and underperformance and take appropriate follow-up action. • Maintain a clear task-management and reporting system showing responsibilities, deadlines, status and results. • Provide concise daily and weekly updates to management covering completed work, pending tasks, overdue items, problems and matters requiring management decisions. • Coordinate activities across Amazon, Noon and other e-commerce platforms. • Monitor digital marketing activities including SEO, paid advertising, marketplace advertising, content, listings, promotions and campaign performance. • Review marketplace performance, including sales trends, advertising performance, inventory availability, pricing, listings and promotional opportunities. • Coordinate with graphic designers, marketplace executives, SEO/digital marketing staff and other team members. • Identify operational or marketing problems before they become serious and propose solutions. • Handle routine operational issues independently and escalate important commercial or strategic decisions to management. • Help improve internal processes, reporting, accountability and overall team productivity. • 4–8+ years of relevant experience in digital marketing, e-commerce, or marketplace operations. • Strong hands-on experience with Amazon Seller Central and/or Vendor Central. • Amazon PPC and advertising experience is a major advantage. • Hands-on Amazon Advertising/PPC experience is a major advantage, including Sponsored Products, Sponsored Brands and Sponsored Display, campaign optimization, keyword targeting, bids/budgets and ACOS/ROAS analysis. • Previous team leadership or supervisory experience is strongly preferred. • Good understanding of digital marketing, e-commerce, and performance analytics. • Strong organizational, problem-solving, and follow-up skills. • Good Microsoft Excel and reporting skills. • Excellent spoken and written English. • Ability to manage multiple tasks, ensure accountability, and work independently. • Must be willing to work full-time on-site in Dubai. UAE-based and overseas candidates willing to relocate may apply. Education A Bachelor's degree in Marketing, Business, E-commerce, Management, or a related field is preferred. Relevant practical experience will also be considered. Preferred Skills • Experience with Noon marketplace operations and advertising. • Knowledge of Google Ads, Meta Ads, SEO, Shopify, Google Analytics, and performance marketing. • Ability to evaluate team performance, verify deliverables, and supervise technical specialists effectively. • Previous experience managing a digital marketing/e-commerce team, assigning tasks, tracking deadlines, and ensuring accountability is strongly preferred.