Job description
• Provide strategic leadership and full operational oversight of all Food & Beverage outlets, restaurants, bars, banqueting, events, and culinary operations.
• Ensure all F&B operations consistently meet hotel brand standards, service excellence expectations, and established operating procedures.
• Drive F&B revenue, profitability, and financial performance by achieving budgeted targets, controlling costs, and maximising business opportunities.
• Develop and implement F&B strategies, annual budgets, business plans, and revenue-generating initiatives aligned with hotel objectives.
• Lead, manage, and develop the entire F&B team, ensuring operational efficiency, accountability, productivity, and high performance.
• Oversee the complete guest dining experience, ensuring exceptional service delivery, effective complaint resolution, and guest satisfaction.
• Collaborate closely with the Executive Chef to maintain food quality, menu innovation, consistency, and profitability.
• Ensure strict compliance with Accor brand standards, HACCP, food safety, hygiene, health and safety regulations, and local statutory requirements.
• Monitor departmental performance, financial results, guest feedback, and operational KPIs, implementing corrective actions where necessary.
• Identify market trends, introduce innovative dining concepts, and implement promotions to strengthen competitiveness and revenue growth.
• Oversee manpower planning, recruitment, training, succession planning, and performance management across the F&B division.
• Maintain effective control of inventory, purchasing, operating equipment, departmental expenses, and resources to maximise profitability.
• Collaborate with Sales, Marketing, Finance, and other departments to maximise F&B business opportunities and overall hotel performance.
• Conduct regular operational reviews, outlet inspections, and departmental meetings to ensure service consistency, brand compliance, and continuous improvement.Company Description
• Minimum 8 years of progressive Food & Beverage experience in luxury hotels, including senior leadership responsibilities.
• Proven experience in a senior F&B leadership role within the UAE hospitality industry is mandatory.
• Strong knowledge of luxury hospitality operations, Accor brand standards, and exceptional guest service delivery.
• Demonstrated ability to manage multiple F&B outlets, banqueting operations, financial performance, and large teams.
• Strong commercial awareness, budgeting, cost control, revenue management, and business development skills.
• Excellent knowledge of the Dubai F&B market, emerging culinary trends, and guest expectations.
• Well-established professional network within Dubai's hospitality and F&B industry.
• Excellent leadership, communication, interpersonal, and problem-solving skills.
• Fluent in written and spoken English, with strong presentation and negotiation abilities.
• Dynamic, innovative, self-motivated, and results-driven, with the ability to inspire and develop high-performing teams.
• Strong commitment to professional integrity, operational excellence, and continuous improvement.
• Passionate about delivering personalised luxury experiences and consistently exceeding guest expectations.
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