Job description
Product Certification, Testing & Compliance Coordinator
SABER Certification and SCoC Issuance
• Review client commercial invoices to verify HS codes, product descriptions, supplier details, and other relevant shipment information.
• Process and issue SABER Shipment Certificates of Conformity (SCoC) through the client portal.
• Verify the registration status of Product Certificates of Conformity (PCoC) and coordinate with registered vendors and certification bodies to obtain PCoCs where required.
• Ensure all in-house SCoCs are issued accurately within the agreed turnaround time (TAT) with brands.
SASO Cosmetics Certification
• Coordinate with brands to collect the required product documents and technical information for certification.
• Submit relevant documentation to certification bodies and follow up on certification requirements.
• Arrange GCC and overseas inspections, as applicable, to obtain Certificates of Conformity (CoC) for SASO-regulated cosmetic products.
• Coordinate with brands and certification bodies to fulfil certification requirements and ensure timely issuance of SASO Cosmetics CoCs.
MOIAT Certification
• Coordinate with brands and certification bodies to fulfil MOIAT certification requirements.
• Follow up on applications, documentation, and certification progress.
• Ensure timely issuance of the required Certificates of Conformity (CoC).
Product Testing and Laboratory Coordination
• Coordinate with brands and designated laboratories to identify product testing requirements.
• Coordinate with brands to arrange and collect the required product samples for testing.
• Follow up with brands to ensure samples are prepared and made available within the required timelines.
• Arrange the collection, receipt, and delivery of product samples to designated laboratories or certification bodies.
• Verify sample details against the relevant product information and testing requirements before submission.
• Provide the necessary technical documents, product specifications, and supporting information along with the samples.
• Coordinate with laboratories and certification bodies throughout the testing process and follow up on pending requirements.
• Track testing progress and coordinate the issuance and collection of test reports.
• Maintain proper records of sample arrangements, sample submissions, testing status, and test reports.
• Ensure timely completion of testing activities through effective coordination with brands, laboratories, and certification bodies.
International Certification Coordination
• Identify and coordinate additional country-specific certification and CoC requirements for brands, as applicable.
• Liaise with brands, suppliers, laboratories, and certification bodies to obtain the required certificates and supporting documents.
• Follow up on certification applications to ensure timely issuance of the required certificates.
Vendor Invoice and Payment Coordination
• Collect vendor invoices, payment statements, and supporting financial documents.
• Verify invoices and statements for accuracy and completeness before processing payments.
• Coordinate the release of vendor payments following the required verification and approval procedures.
Reporting and Database Management
• Maintain and regularly update the monthly CoC issuance database.
• Track certificate issuance, pending applications, inspection status, and turnaround times.
• Maintain accurate records of certificates, test reports, sample submissions, inspections, vendor invoices, and related documentation.
Client Communication and Brand Invoicing
• Prepare and issue invoices to brands on a monthly basis.
• Respond promptly and professionally to client emails and telephone calls.
• Provide timely updates regarding certification progress, documentation requirements, inspections, testing, and pending issues.
• Coordinate with clients, brands, vendors, laboratories, and certification bodies to resolve queries and prevent delays
• Ensure accurate and timely issuance of in-house SCoCs within the agreed turnaround time (TAT).
• Coordinate with registered vendors and certification bodies to obtain PCoCs and ensure timely registration and availability.
• Ensure timely issuance of SASO Cosmetics CoCs by coordinating with brands and certification bodies and following up on pending requirements.
• Maintain accuracy in documentation, HS code verification, certification processing, and invoicing.
• Ensure timely coordination of product samples, testing, laboratory activities, inspections, and certification processes.
• Maintain updated certification databases, sample records, test reports, and financial documentation.
• Ensure prompt responses to client emails and telephone calls, with timely follow-up on all pending matters.
• Meet agreed deadlines and maintain efficient coordination with brands, suppliers, vendors, laboratories, and certification bodies
Job /Person Specifications
Qualifications and Knowledge:
Bachelor's degree in any domain, or a related field.
Job Skills:
• Excellent communication and negotiation skills.
• Knowledge of customs regulations and trade laws in Dubai and internationally.
• Proficiency in logistics software and tools.
• Customer-focused and results-oriented.
Experience:
3 years proven experience in the freight forwarding or logistics industry, with a strong understanding of Dubai's logistics landscape.
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