Client Advisor

Job responsibilities Main Responsibilities Lead individual sales and achieve performance targets and KPIs Engage in upselling, cross selling and multiple selling for all product categories Grant an outstanding service to the clients in compliance with the company guidelines Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools Manage customer service quality, to meet customer expectations by offering professionalism and human touch Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input Support the store operations activities. 2+ years experience in Fashion/Luxury sales Bachelor s Degree or equivalent is preferred Passion for retail and fashion trends Excellent communication skills, self-reliant, friendly and patient Organization, professionalism, self-confidence Fluent English, additional languages will be a plus.