Citigold Analyst

Job Purpose: Acquisition: Acquire Citigold customers. This is a sales role carrying sales targets. The job requires to onboard new to bank Citigold & Citigold Private clients. A Citigold customer is a customer who maintains an average account balance in excess of USD 200,000, via deposits, savings or investments through Citibank & Citigold Private clients need to maintain a minimum balance od USD 1 MM. Person will be responsible for meeting monthly sales targets. Job Background/context: • The primary role is to expand the high net-worth client base and balance sheet, by acquiring new-to-bank Citigold customers through external and internal referrals • The person will also be responsible for identifying any existing Citiblue clients who can be upgraded to Citigold, by upsizing current funding Key Responsibilities: • Jointly work with the Acquisition Head and Branch Banking Staff for identifying and acquiring Citigold new-to-bank customers, as also upgrading existing Citiblue customers to Citigold • Identify and solicit new-to-bank Citigold customers, through internal and external channels • Assist client in opening Citigold account in U.A.E. or in an offshore location(Singapore), as per the clients individual preference • Actively promote referrals from existing clients to generate a pipeline of Citigold prospects. • Upgrade existing Citiblue relationships to Citigold by upsizing current funding and deepening the relationship • Convert the leads sent by the Telesales Unit / other channels into funded Citigold Accounts • Actively engage with high payroll clients for conversion into funded Citigold status • Optimise funded Citigold opportunity in listed payroll companies • Ensure updation of complete KYC details for the originated accounts • Attract an investment client base through relationship management, both by responding to internal referrals and pro-active self-driven business development • Spearhead any micro marketing events focussed on NTB acquisition • Work with the product team, telemarketing to identify initiatives and products that will help acquire new customers for the Bank • Identifying and pursuing new clients aligned with CITI RETAIL BANK s value proposition. • Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors • Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI RETAIL BANK s relationship with these partners • Assist a Citigold client in meeting any identified investment and insurance financial need by referring him to on Investment Professional • Keep abreast of current economic environment and capital markets, so as to have meaningful discussions with Citigold NTB prospects and optimise acquisition effectiveness • Deliver on the score card parameters for improving NTB acquisition, Client Penetration, qualified CM base, profiling etc. • Joint meetings with the Unit Head to be done regularly with call reporting tracking • Deliver consistent and best-in-class customer service • Meet the compliance and controls standards set by the Citigroup Qualifications: • Must possess sound judgment and be creative in providing solutions to bank clients • Foundational knowledge of CITI RETAIL BANK s structure, strategy, product suite and target market • Demonstrates basic knowledge of Citi Risk and KYC policies and practices • Demonstrates basic knowledge of credit skills and Early Warning Detection • Demonstrates ability to build knowledge of all aspects of commercial banking including basic commercial credit knowledge and an ability to quickly learn new products and services • Ability to work effectively in team setting • Communicates views with clarity and confidence • Maintains contact with key stakeholders to proactively seek input as appropriate • Demonstrates self-control and maintains composure under pressure • Detail oriented with demonstrated organizational skills • Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients needs. • Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients • Demonstrates a natural curiosity about Citi, the economy, local markets and regions without preconceived notions or ideas • Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas Requirements: Knowledge/Experience: • 3-5 years experience preferably in Direct Sales within the financial services industry • Either prior experience of acquiring high-net-worth clients (Priority Banking / SME Banking) or prior experience in investment products, such as, Mutual Funds, Insurance, equity, fixed-income (bonds) will be preferred. • Other Industry relevant sales experience such as real estate / Assets experience can be considered Skills: • Excellent teamwork skills in order to cater to the varied investment understanding and support requirement of customers and prospects • Basic analytical skills required to comprehend research and performance reports and to interpret them to offer most suitable products for customer profile. • High sales drive and energy levels. Ability to thrive in a high-pressure environment by demonstrating leadership and selling skills. • Ability to nurture and build strong relationships with customers. Qualifications: • Bachelor degree/ MBA Competencies: • Selling skills • Team work • Leadership • Business awareness • Initiative and commitment to achieve • Influence and negotiation • Must possess sound judgment and be creative in providing solutions to bank clients • Foundational knowledge of CITI RETAIL BANK s structure, strategy, product suite and target market • Demonstrates basic knowledge of Citi Risk and KYC policies and practices • Demonstrates basic knowledge of credit skills and Early Warning Detection • Demonstrates ability to build knowledge of all aspects of commercial banking including basic commercial credit knowledge and an ability to quickly learn new products and services • Ability to work effectively in team setting • Communicates views with clarity and confidence • Maintains contact with key stakeholders to proactively seek input as appropriate • Demonstrates self-control and maintains composure under pressure • Detail oriented with demonstrated organizational skills • Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients needs. • Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients • Demonstrates a natural curiosity about Citi, the economy, local markets and regions without preconceived notions or ideas • Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas