CCTV Technician & IT Assistant

• CCTV Security Systems • Install, configure, and maintain CCTV cameras, DVR/NVR systems, surveillance equipment, and related security systems. • Conduct routine inspections, preventive maintenance, testing, and troubleshooting of all security systems to ensure optimal functionality. • Analyze and repair issues related to video feeds, wiring, recording quality, and equipment failures. • Maintain accurate documentation of installations, service reports, and system configurations across sites. • IT Support & Network Maintenance • Provide onsite and remote IT support for employees at branches, warehouses, and manufacturing units. • Install, configure, and maintain desktops, laptops, printers, and other peripheral devices. • Troubleshoot and resolve hardware, software, and networking issues in a timely manner. • Support the installation and maintenance of local area networks (LAN), Wi-Fi, routers, switches, and cabling. • Assist with periodic IT asset inventories and ensure technology infrastructure is secured and up to date. • Maintain clear records of IT incidents, solutions provided, and support activities. • Coordination & Continuous Improvement • Act as the key technical point of contact between sites during maintenance, projects, or system upgrades. • Coordinate with internal engineering, operations, and management teams to ensure seamless operation of surveillance and IT systems. • Provide proactive suggestions for improving IT infrastructure, security, and operational efficiency. • Train employees on best practices regarding security systems and basic IT troubleshooting, as needed. • On-site Support • Travel to different company locations within KSA to provide timely onsite technical support, installation, and maintenance as required. • Respond urgently to critical downtime events or technical emergencies at any branch or unit. • Diploma/Degree in Electronics, IT, Computer Engineering, or related technical field. • 2+ years’ proven experience in installation, maintenance, and troubleshooting of CCTV security systems and IT support roles. • Strong understanding of security technologies, IP cameras, DVR/NVR systems, and network protocols. • Good problem-solving and analytical skills in diagnosing IT and security system issues. • Experience with Windows and basic server administration, hardware troubleshooting, and network configuration. • Valid driving license and willingness to travel extensively within KSA for onsite support. • Proficiency in English & Hindi (written and verbal); knowledge of Arabic is a plus.