Captain Waiter

• Welcome and attend to guests with warmth, elegance, and professionalism. • Build personal connections with guests while maintaining discretion and appropriate formality. • Anticipate guest preferences and needs, providing personalized recommendations. • Ensure guests receive attentive, seamless, and well-paced service throughout their dining experience. • Handle guest requests, feedback, and complaints promptly and professionally. • Recognize VIP guests, regular customers, special occasions, and individual preferences. • Maintain the highest standards of luxury hospitality and guest satisfaction. • Supervise and coordinate Commis Waiters and other assigned service team members. • Delegate duties effectively and ensure all team members understand their responsibilities. • Brief the team before each service, communicating reservations, VIP guests, special requests, and menu changes. • Monitor team performance and provide coaching and on-the-job training. • Lead by example, maintaining high standards of grooming, punctuality, discipline, and professionalism. • Ensure smooth communication between the front-of-house and kitchen teams. Qualifications • Minimum 3 5 years of experience in upscale restaurants, luxury hotels, or fine-dining establishments. • Previous experience in a Captain Waiter, Chef de Rang, or senior waiter position is preferred. • Strong understanding of fine-dining service standards and etiquette. • Excellent food, wine, and beverage knowledge. • Experience supervising and guiding junior service staff. • Excellent communication and interpersonal skills. • Fluent English; additional languages are an advantage. • Ability to work under pressure while maintaining exceptional service standards. • Professional appearance, excellent grooming, and a strong hospitality mindset. • Minimum 3 5 years of experience in upscale restaurants, luxury hotels, or fine-dining establishments. • Previous experience in a Captain Waiter, Chef de Rang, or senior waiter position is preferred. • Strong understanding of fine-dining service standards and etiquette. • Excellent food, wine, and beverage knowledge. • Experience supervising and guiding junior service staff. • Excellent communication and interpersonal skills. • Fluent English; additional languages are an advantage. • Ability to work under pressure while maintaining exceptional service standards. • Professional appearance, excellent grooming, and a strong hospitality mindset.