• Perform skilled preventive maintenance tasks on medical equipment (e.g., Defibrillators, Cardiac Monitors, Infant Care Centers, Incubators, Infusion Pumps, Audiometers, Electrosurgical Units, Microscopes, Spirometers, Dental, Anesthesia Units).
• Work on equipment throughout hospital medical facilities.
• Be subject to on-call schedule for medical equipment emergencies.
• Prepare and submit insurance claims for hospital services, ensuring accuracy in coding and patient information.
• Verify patient insurance coverage and eligibility prior to claim submission.
• Collaborate with billing and coding teams to ensure claims meet payer requirements.
• Monitor claim submission status and follow up on unprocessed or pending claims.
• Respond to queries from insurance providers regarding claim details.
• Maintain detailed records of all submitted claims and their statuses.
• Stay updated with changes in insurance policies and claim submission protocols.
• Promote and maintain quality in all services and ensure continuous quality improvement measures.
• Conduct method evaluation/development as per standard policies and procedures.
• Comply with safety and quality control programs and procedures.
• Follow environmental safety and infection control precautions to minimize cross infections.
• Ensure safety procedures and quality assurance tests are maintained within all sections.
• Support clinical audit processes and report as agreed.
• Communicate professionally with patients, family and medical personnel to obtain information, explain procedures and communicate status.
• Participate in education sessions for department staff, doctors and nurses on safe handling of equipment.
• Participate in department programs/committees and hospital committees when requested.
• Participate in orientation and training of new employees.
• Maintain professional knowledge by attending lectures, seminars or online education sessions.
• Complete and maintain regulatory requirements including licensure, certification and mandatory training within established time frames.
• Apply technical skills with knowledge of anatomy, physiology and physics.
• Comply with OSH and infection control policies, report hazards/incidents, assist with risk assessments and incident reports.
• Attend OSH/Infection control training programs, mock drills and awareness programs.
• Use appropriate personal protective equipment and follow waste management procedures.
• Participate in OSHMS audits and inspections.
• Implement NMC PCI Policy and Strategy, maintain hand hygiene and environmental care standards.
Qualifications & licensure
• Bachelor’s degree in healthcare administration, nursing, para medical, or a related field., or related field.
• Knowledge of medical coding, billing processes, and insurance claim management.
• Proficiency in hospital management systems and claims submission software.
• Strong organizational skills and attention to detail.
• • Excellent communication and problem-solving abilities.
Experience required in addition to the Qualifications mentioned above
Additional requirements
• Self-motivation and the ability to work under pressure;
• Fluent spoken and written English. Spoken Arabic is advantageous but not essential.
• A supportive and caring disposition;
• Adaptability and good time management skills;
• Confidence in dealing with stressful situations;
• IT competencies.
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FIRST LINE MEDICAL · Abu Dhabi - United Arab Emirates (UAE)
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