Prepare and serve hot and cold coffee beverages (e.g., espresso, cappuccino, latte). Operate coffee machines and equipment following brand standards. Maintain consistency in taste, presentation, and speed of service.
Greet customers and offer refreshments in a courteous manner. Ensure VIP and regular guests receive prompt and attentive service while waiting in lounge areas. Assist with light hospitality duties to support the showroom environment.
Monitor stock of coffee, tea, water, condiments, and related supplies. Refill and clean coffee machines and service stations regularly. Notify supervisors when items need restocking.
Maintain cleanliness of the coffee area, lounge tables, and serving tools. Ensure compliance with hygiene and safety standards at all times.
Support Showroom Events (if applicable). Assist in serving refreshments during special events, product launches, or client meetings.
To be a successful Barista, you should have strong customer service skills, attention to detail, and the ability to prepare high-quality beverages in a fast-paced environment. To succeed in this role, you should have the following qualifications and skills:
Qualifications, Certifications & Experience (Mandatory & Preferred):
• Skilled with 4 6 years of barista or food & beverage experience (preferably in hospitality or customer service roles)
• Knowledge of coffee preparation and barista tools
• Pleasant personality with strong customer service skills
• Basic communication skills in English (Arabic or other languages a plus)
Skills & Competencies (Technical, Behavioral, and Soft):
Technical Skills:
• Coffee machine operation
• Beverage preparation (espresso-based drinks)
• Hygiene and safety practices
• Basic inventory handling
• Customer interaction etiquette
Behavioral Skills & Competencies:
• Integrity & Safety Demonstrates honesty, complies with safety rules and regulations, and respects organizational policies
• Job Knowledge Understands the job duties and tools used in their work
• Work Quality Produces neat, accurate, and complete work
• Productivity Completes work on time, puts in effort, and meets daily targets
• Teamwork & Attitude Works well with others and respects coworkers and supervisors
• Adaptability Adjusts to changes in schedule, tasks, or work conditions
• Initiative Works without needing to be told every step; actively looks for improvements
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Asas excellence consultancy · Dubai - United Arab Emirates (UAE)
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