Job Purpose
To prepare and serve high-quality coffee, beverages, and light refreshments while providing excellent customer service and maintaining hygiene and cleanliness standards.
Key Responsibilities
• Prepare and serve coffee, espresso, cappuccino, latte, tea, and other hot and cold beverages.
• Operate and maintain coffee machines, grinders, blenders, and other beverage equipment.
• Ensure consistency in taste, presentation, portion, and quality.
• Take customer orders accurately and provide friendly and efficient service.
• Handle cash/POS transactions when required.
• Maintain cleanliness and hygiene of the counter, equipment, utensils, and work area.
• Monitor stock levels of coffee, milk, syrups, cups, and other supplies and report shortages.
• Follow food safety, hygiene, and health & safety procedures at all times.
• Assist with preparation and serving of pastries, sandwiches, and other light food items when required.
• Maintain proper storage and handling of ingredients.
• Handle customer requests and complaints professionally.
• High school education or equivalent preferred.
• Previous experience as a Barista in a café, restaurant, hotel, or catering operation.
• Good knowledge of coffee preparation and beverage service.
• Basic knowledge of food safety and hygiene standards.
• Good communication and customer service skills.
• Ability to work under pressure and in a fast-paced environment.
• Willingness to work shifts, weekends, and public holidays as required.
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