Barista

• Prepare and serve high-quality coffee, tea, specialty beverages, and other refreshments according to hotel standards. • Provide attentive and personalised food and beverage service, ensuring an exceptional guest experience. • Take guest orders accurately, serve food and beverages promptly, and handle guest requests professionally. • Maintain cleanliness, hygiene, and proper presentation of the coffee station, dining areas, and equipment. • Promote menu items, daily specials, and upselling opportunities to maximise guest satisfaction and revenue. • Handle billing, operate POS systems, and ensure compliance with food safety, hygiene, and hotel service standards. • Minimum 1 2 years of experience as a Barista or Waitress, preferably in a 4- or 5-star hotel. • Strong knowledge of coffee preparation, espresso machines, latte art, and food and beverage service. • Excellent communication skills in English with a guest-focused approach. • Knowledge of POS systems, food safety, and hygiene standards. • Professional grooming, positive attitude, and strong interpersonal skills. • Ability to multitask, work in a fast-paced environment, and handle flexible shifts.