B2B Sales (Glue & Adhesive division)

Sales and Business Development • Achieve monthly and annual sales targets for the glue and adhesive portfolio. • Identify and develop new customers across construction, tiling, woodworking, packaging, automotive, and industrial segments. • Convert enquiries and leads into confirmed orders through timely follow-up. • Grow share of wallet with existing accounts through repeat orders and cross-selling. Customer Management • Maintain regular visits, calls, and communication with key accounts, contractors, and applicators. • Serve as the first point of contact for product, pricing, and delivery queries. • Prepare accurate quotations and offers based on approved price lists and margins. • Resolve customer complaints promptly, coordinating with the purchase team where needed. • Keep customer records current in the CRM, including industry classification and contact details. • Coordinate order confirmation, stock availability, and delivery schedules with the warehouse and logistics team. Technical and Product Support • Develop sound knowledge of adhesive types (epoxy, polyurethane, acrylic, silicone, contact, PVA, etc.), applications, and technical data sheets. • Recommend suitable products by substrate, application, and site conditions. • Arrange samples, product demos, and site trials, working with the technical team or principals. Market Intelligence • Track competitor products, pricing, and promotions. • Report market trends, customer needs, and new product opportunities to the Sales & Marketing Manager. • Support the evaluation of new brands, principals, and private-label opportunities. Collections and Compliance • Follow up on outstanding receivables in line with agreed credit terms. • Adhere to credit limits, company policies, and documentation standards (SDS, TDS, and regulatory requirements). Reporting and Coordination • Submit daily or weekly activity reports, sales pipeline updates, and forecast figures. • Coordinate with marketing for catalogues, campaigns, exhibitions, and promotional material. • Work closely with procurement, warehouse, and finance to ensure smooth order-to-cash execution. • Valid UAE driving license • 2-4 years of B2B sales experience in the UAE • Background in adhesives, sealants, construction chemicals, or building materials • Bachelor's degree or diploma in business, chemistry, or engineering • Existing contacts with contractors, tiling and joinery firms, and traders • Strong negotiation and closing skills • Ability to explain technical data sheets to non-technical buyers • Good English; Arabic, Hindi, or Urdu is an advantage • Proficient in MS Office, with CRM/ERP exposure • Self-driven, target-oriented, and well organised • Willing to travel across the UAE for field visits • Immediate or short notice period preferred