Maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Sofitel Policies and Procedures.
• Have a good understanding of contribution margins of each product results and work with respective heads of departments to maximize Operating results.
• Achieve Sales goals and upsell targets for Food and Beverage as well as Rooms revenue and other income as set by Director of Sales.
• Ensure that all sales contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment.
• Ensure that the Events team projects a warm, professional and welcome image.
• Conducts daily sales calls and arranges site inspection trips to the hotel for Groups clients.
• Able to respond quickly to client enquiries and closely follow up on all business leads, prompt
• communication with the Be Inspired team for a quick turnaround.
• Able to support the hotel s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Qualifications
• 2 to 3 Years Experience in hotel sales.
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capability and an ability and desire to coach selling techniques to their team
• Excellent organizational and planning skills
We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. Our Brands include: -Raffles -Fairmont -Sofitel -MGallery -Grand Mercure -Pullman -Swissôtel -Novotel -Suite Novotel -Mercure -Thalassa sea & spa -Adagio -ibis -ibis Styles -ibis budget -HotelF1>
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