Assistant General Manager

About the Position: Wynn Al Marjan Island is currently seeking an Assistant General Manager Steakhouse by Alain Ducasse Restaurant to join the resort s Food & Beverage team. The primary duties and responsibilities of this role are: • Execute daily shifts to company SOPs, ensuring consistency, timeliness, and mise en place readiness. • Operate cost effectively within approved budgets; support GM in cost control, labor scheduling, inventory, and cash handling. • Help develop and implement business strategies and promotions that maximize revenue, seat utilization, and productivity. • Coordinate closely with the kitchen on menu availability, dietary needs, pacing, and specials. • Oversee reservations, waitlist, and floor plans to optimize turn times and guest flow. • Prepare and present daily shift reports; escalate issues and propose solutions to the GM. • Support restaurant administration (timekeeping approval, petty cash checks, incident logs, stock counts). • Assist and carry out tasks assigned by the General Manager and leadership. • Maintain service goals and Forbes 5 Star standards; conduct table touches and follow ups. • Handle complaints and recovery promptly to guest satisfaction, involving the GM when appropriate. • Provide personalized service to VIPs and Media guests, coordinating with PR/VIP Services as needed. • Provide day to day supervision, direction, and coaching to supervisors, captains, and service teams to achieve department goals. • Work with the Food & Beverage Trainer and GM to schedule training plans and maintain updated SOPs. • Adhere to Company policies, Code of Conduct, and maintain a professional appearance at all times. • Follow health & safety and food hygiene standards; champion safe work practices. • Participate in sustainability initiatives (reduce, re use, recycle). About You: The ideal candidate for this position will have the following experience and qualifications: • 2 3 years leadership experience in fine dining (e.g., Assistant Manager/Assistant GM/Restaurant Manager), ideally in venues averaging 50+ covers/day. • Experience in Michelin recognized or Gault Millau restaurants preferred. • Strong product knowledge of cuisine style and wine; WSET 2 preferred. • Working knowledge of budgeting basics, allergen management, and food safety. • Secondary school diploma or above; Bachelor s degree in hospitality management an advantage, WSET 2 • Fluent spoken and written English, and another European Language • Proficient with MS Office and POS software; comfortable with digital reports and checklists. • Experience within luxury 5 star hotels/restaurants delivering exceptional dining experiences. • Background in fine dining operations (service and basic culinary coordination). • International exposure in trendsetting markets (e.g., Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, Shanghai) is a plus. • Demonstrates hands on leadership, guest focus, clear communication, and strong interpersonal skills. • Self motivated, organized, confident, and calm under pressure; team player who responds quickly to operational demands.