Assistant Engineering Manager

About the Role The Assistant Engineering Manager is responsible for the daily operation of the Engineering Department, ensuring that all hotel systems, equipment, facilities, and infrastructure are maintained safely, efficiently, and in accordance with Mandarin Oriental standards. The role supports the Assistant Chief Engineer and Director of Engineering and may assume departmental leadership responsibilities during their absence. Key Responsibilities • Assist in managing the day-to-day operation of the Engineering Department. • Ensure all hotel facilities, plant equipment, guestrooms, public areas, and back-of-house areas are maintained to the highest standards. • Monitor and oversee preventive maintenance programs to minimize equipment downtime. • Ensure all repair and maintenance work is completed efficiently and within established timelines. • Supervise and support Engineering Technicians and maintenance staff. • Allocate work assignments and monitor completion of tasks. • Provide coaching, training, and development opportunities for engineering colleagues. • Promote a culture of safety, teamwork, and continuous improvement. • Monitor maintenance logs, work orders, and equipment performance. • Follow up on outstanding maintenance requests and ensure prompt resolution. • Support long-term asset preservation and replacement planning. • Assist in managing engineering inventories and spare parts. • Ensure engineering services support an exceptional guest experience. • Coordinate with operational departments to address guest requests and maintenance concerns promptly. • Maintain guestrooms and hotel facilities in line with Mandarin Oriental's luxury service standards. • Ensure compliance with local regulations, fire-life-safety requirements, environmental standards, and company policies. • Conduct routine safety inspections and risk assessments. • Support emergency preparedness plans and incident response procedures. • Promote safe working practices throughout the engineering team. • Coordinate work performed by external contractors and suppliers. • Ensure contractor activities comply with hotel standards, contractual obligations, and regulatory requirements. • Assist with renovation projects, system upgrades, and capital expenditure initiatives. About You • Bachelor's Degree or Diploma in Engineering (Mechanical, Electrical, Civil, or related field). • Strong technical knowledge of hotel engineering systems, including HVAC, electrical, plumbing, fire & life safety, and building management systems. • Previous experience in hotel engineering, preferably within a luxury hospitality environment. • Supervisory or team leadership experience. • Proficiency in maintenance management systems and engineering operations. • Leadership and people management • Preventive maintenance planning • Problem-solving and troubleshooting • Financial and budget awareness • Health & safety compliance • Communication and stakeholder management • Guest service orientation • • Bachelor's Degree or Diploma in Engineering (Mechanical, Electrical, Civil, or related field). • Strong technical knowledge of hotel engineering systems, including HVAC, electrical, plumbing, fire & life safety, and building management systems. • Previous experience in hotel engineering, preferably within a luxury hospitality environment. • Supervisory or team leadership experience. • Proficiency in maintenance management systems and engineering operations. • Leadership and people management • Preventive maintenance planning • Problem-solving and troubleshooting • Financial and budget awareness • Health & safety compliance • Communication and stakeholder management • Guest service orientation • Attention to detail and quality standard