Assistant Banquet Manager Arabic Speaker

• Assist the Banquet Manager in overseeing all banquet operations, including weddings, corporate meetings, conferences, social gatherings, and special events. • Ensure all events are executed seamlessly in accordance with the approved banquet event orders (BEOs), hotel standards, and guest expectations. • Coordinate with the Sales, Events, Culinary, Stewarding, Housekeeping, and Engineering teams to ensure all event requirements are met. • Monitor event setup, food and beverage service, table arrangements, and overall presentation to ensure the highest standards. • Conduct pre-event briefings with the team to communicate event details, service requirements, and special guest requests. • Supervise the smooth execution of events and promptly address operational challenges. • Deliver personalized and memorable guest experiences in line with Fairmont s luxury service standards. • Communicate professionally with Arabic-speaking and international guests, ensuring their requirements are understood and met. • Handle guest feedback, special requests, and service recovery situations promptly and professionally. • Build strong relationships with clients and event organizers to support guest satisfaction and repeat business. • Supervise, motivate, and guide banquet colleagues to maintain high standards of service and teamwork. • Assist with colleague training, coaching, performance monitoring, and development. • Prepare duty assignments and coordinate staffing requirements according to event schedules and business levels. • Conduct team briefings and ensure colleagues understand their responsibilities and service expectations. • Foster a positive working environment that reflects Fairmont s values and culture. • Support the Banquet Manager in monitoring operating costs, labour productivity, and departmental expenses. • Assist in controlling food and beverage wastage, breakages, and operating supplies. • Ensure accurate completion of banquet checklists, event reports, and other required documentation. • Support revenue optimization through efficient resource planning and the identification of additional guest requirements. • Ensure compliance with hotel policies, food safety regulations, hygiene standards, and UAE health and safety requirements. • Maintain the cleanliness, organization, and readiness of all banquet areas and equipment. • Ensure responsible handling of hotel assets, equipment, and operating supplies. • Report maintenance issues, safety hazards, and operational concerns promptly.Company Description • Diploma or degree in Hospitality Management, Hotel Administration, or a related field is preferred. • Minimum 3 5 years of experience in banquet operations or food and beverage service within a luxury hotel or upscale hospitality environment. • Previous supervisory experience in banquet operations is essential. • Experience handling weddings, corporate functions, conferences, and large-scale events is highly desirable. • Strong knowledge of banquet service standards, event setups, food and beverage operations, and guest service procedures. • Fluency in Arabic and English is mandatory, both written and spoken. • Strong communication, organizational, leadership, and problem-solving skills. • Ability to work flexible shifts, including evenings, weekends, and public holidays, according to business requirements.