• Interview patients on admission and record required personal information
• Secure signatures and prepare/supply patient data to appropriate hospital departments
• Receive bookings from physicians and confirm admitting privileges of physicians
• Enter patient information into pre-admissions database
• Liaise with Scheduling to validate insurance cover for scheduled patients
• Confirm co-payments and patient's acceptance of liability for excesses/insurance shortfalls
• Communicate queries or authorizations from non-contracted insurances to Business Office
• Pre-register all patients on Meditech
• Liaise with Medical Records to prepare chart for admission
• Confirm patient demographics on Meditech on arrival to admissions department
• Follow business process requirements regarding insurance form completion
• Collect payment of fees, insurance excess or co-payments at point of admission and provide invoice and receipt to patient
• Enter payments via Cash Drawer routine in Meditech and balance all payments at end of shift
• Liaise with Bed Manager and/or nurse managers to assign ward or room
• Escort patient or arrange escort to assigned room or ward
• Comply with departmental and Hospital Policies and Guidelines
• Participate in meetings and contribute to department and hospital development
• Create an environment that encourages teamwork, positive attitudes and high morale
• Participate in other duties as assigned due to developing departmental requirements
• Participate in shift roster to provide required cover in admissions at all times
• Comply with OSH and infection control policies, standards and procedures
• Work in accordance with documented OSH procedures and instructions
• Be familiar with emergency and evacuation procedures
• Notify OSH hazards, incidents and near misses and assist with risk assessments and incident reports
• Comply with waste management procedures and policies
• Attend applicable OSH/Infection control training programs, mock drills and awareness programs
• Use appropriate personal protective equipment and safety systems
• Diploma or Degree holder
• Proficient in MS Office and typing skills
• Command of oral and written English; Arabic desirable
• Prior experience working in Admission office or Patient service area
• Minimum 2 years of experience in healthcare
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NMC GROUP SERVICES. · Dubai - United Arab Emirates (UAE)
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